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Maita Toyota of Sacramento

Sacramento, CA

4.0
5,171 Reviews
Maita Toyota is a full service Toyota Dealership. Offering New Toyota's, Certified Used Toyota's and Used Vehicles, conveniently located off Business 80 and Fulton Avenue exit. Our Service and Parts operations are full service, offering all aspects of complete vehicle servicing, and parts sales. Maita Toyota is family owned and has operated in the greater Sacramento area since 1988. Please visit our website at www.maitatoyota.com or give us a call at 916-481-0855. We look forward to serving you.
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2500 Auburn Blvd

Sacramento, CA

95821

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Showing 5,171 reviews

December 17, 2020

Great service, nice staff, they listen to the problem and then they do the job with high Quality as fast as possible. Will go there again! More

by 9168341091Z
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Priscilla Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2020 -

Maita Toyota of Sacramento responded

Thank you so much for your 5 star review and kind words. We are ecstatic to hear that our team was able to give you amazing guest service! We look forward to serving you again.

December 16, 2020

The service is always good. However, the policy change from getting a ride back and forth use to pay for Uber both ways, now just one way. You changed from the shuttle service to Uber, which is fine, but More

by MSparks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan
Dec 17, 2020 -

Maita Toyota of Sacramento responded

We are happy to hear that you received good service while you were visiting our dealership. We appreciate your feedback on the shuttle service and will pass this suggesting along. We look forward to serving you again in the future.

December 16, 2020

My service technician, Junko Case, was fantastic! She made certain that all of my service requirements were met. She even comped me a rental car because she was not certain that my car would be completed More

by Carol D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junko Case
Dec 17, 2020 -

Maita Toyota of Sacramento responded

Carol, we agree with you that Junko is fantastic. We love hearing that she was able to help you and make your visit amazing. We look forward to helping you again in the future.

December 16, 2020

I found the staff at Maita to be very professional and courteous. Justine went our of her way to assist me with my questions and was consistent in setting expectations and following through. More

by power-stack
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justine Gullo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2020

We were so disappointed that my husband had to wait 3 hours for the service! We could at least have been told that it would be so long and we would have picked him up. More

by ROSALEEHAGSTROM
Customer Service
Recommend Dealer
No
Employees Worked With
Don’t know
Dec 17, 2020 -

Maita Toyota of Sacramento responded

Thank you for sharing your review with us. We are sorry to hear you had a frustrating experience. We appreciate you bringing this to our attention.

December 16, 2020

Waited more than 3hours for a service than takes 90m usually at the most .. no one bathered to update me about the status of my car , or when it will be finished.. More

by MONEMDDS
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jason Saephanh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2020 -

Maita Toyota of Sacramento responded

Thank you for your review. We are sorry to hear you had such a frustrating experience, we appreciate you bringing this issue to our attention.

Dec 19, 2020 -

Maita Toyota of Sacramento responded

Thank you for your review. We are sorry to hear you had such a frustrating experience, we appreciate you bringing this issue to our attention.

December 16, 2020

Excellent service and fast. Very professional and friendly. I appreciate Maita and the quality that they bring to the market. Their waiting room is clean and well appointed More

by Lergenetic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
QERIM RACAJ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

Maita Toyota of Sacramento responded

Hearing that you had excellent experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Maita Toyota of Sacramento, we wish you many happy miles in your Toyota. We look forward to serving you for many years to come!

December 15, 2020

You guys couldn’t fix the problem in the truck and I still have the three years warranty bumper to bumper. I bought the vehicle new and lifted from you guys. The salesman and manager said that if More

by LUEVANG
Recommend Dealer
No
Employees Worked With
Junko Case
Dec 19, 2020 -

Maita Toyota of Sacramento responded

Thank you for your review. We are sorry to hear you had such a frustrating experience, we appreciate you bringing this issue to our attention.

Dec 19, 2020 -

Maita Toyota of Sacramento responded

Thank you for your review. We are sorry to hear you had such a frustrating experience, we appreciate you bringing this issue to our attention.

December 14, 2020

I have counted on Maita Toyota to take care of my Prius since it was brand new. They have given great service for 9 years! More

by User-d4def86e14
Recommend Dealer
Yes
Employees Worked With
Lisa in the Service Dept.
Dec 17, 2020 -

Maita Toyota of Sacramento responded

9 YEARS! We are honored that you have chosen us to serve you for so long. Thank you for being part of our community. Cheers to many more years working together!

December 14, 2020

Hi service dept.Drop a note many thank you for the service. Our cat is happy runs as well.. have a good day! Happy Holidays... More

by 7REDWHITEBLUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond
Dec 17, 2020 -

Maita Toyota of Sacramento responded

Thank you for your 5 star review and your kind words! Happy Holidays from our family to yours.

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