Maita Toyota of Sacramento

The young lady that helped me was very customer service oriented. I was surprised when maintenance work was completed earlier than expected. Thanjs for the coffee oriented. I was surprised when maintenance work was completed earlier than expected. Thanjs for the coffee More

Everything was absolutely great the staff was nice it didn’t take to long and the waiting area lounger was also very nice didn’t take to long and the waiting area lounger was also very nice More

A bit overpriced, and they pressure you to have them do easy tasks at an inflated price. However, they know the vehicle, and for the price of an oil/filter change, you find out what else needs to be done. easy tasks at an inflated price. However, they know the vehicle, and for the price of an oil/filter change, you find out what else needs to be done. Despite their claim of a "misunderstanding", I will not forget their claim that I needed a new cabin air filter when I had just put a new one in that morning. Keep Caviat Emptor in mind, and you'll be fine. More

Dayton was my service manager and did an awesome job. I really appreciate it him being so friendly and professional and offering great advice. He also kept me up-to-date on how things were going. It was I really appreciate it him being so friendly and professional and offering great advice. He also kept me up-to-date on how things were going. It was an awesome experience! More

The final part was degrading & horrible. I feel tricked & insulted by what happened. First, I came in with an approved loan from my bank (which was valid for all car purchases), but the Mait I feel tricked & insulted by what happened. First, I came in with an approved loan from my bank (which was valid for all car purchases), but the Maita people said it was good for only *new* car purchases. So, that was a trick, I feel. Now I have 11 credit inquiries on my credit report, which I do not appreciate. Then one of the creditors called my cell phone during the final part of this car shopping event fishing for info - that was uncomfortable. Then Maita asked for a down payment, which I didn’t want to do. (Remember, I walked in with a pre-approval in my hand…) But I was so embarrassed because I felt they were treating me like a bad credit risk, like a “poor person”, that I handed over $1000 cash that I wasn’t prepared to hand over. I resent them suddenly asking me to put a down payment like that. Finally, at the end with the credit person he wanted to sell me a warranty for $3500, and was surprised when I said no. He inquired why didn’t I want the warranty when the car was a 2018 with 45k miles on it? (The salesman said it passed 136 points and it was a good car. Was that a lie??). Why did the credit man care if I purchased an extended warranty or not? That was weird and suspicious. Made me doubt my decision to buy this car from Sonny the salesman. More

Toyota is consistently helpful and professional. It is a very reliable car dealership. I appreciate them. It is a very reliable car dealership. I appreciate them. More

Nice staff quick service on my 3rd Prius from this dealership and I have no complaints dealership and I have no complaints More

Dayton did a great job taking my car back to have the battery retested. It was kept overnight and service learned it did indeed have a bad cell. They replaced the battery and I was able to pick my car battery retested. It was kept overnight and service learned it did indeed have a bad cell. They replaced the battery and I was able to pick my car up the next morning. Dayton kept in touch with me the whole time and let me know what was going on and what my choices were. He was great! More

I see no reason to elaborate any further and I did not have any problems. have any problems. More

Convenient location, nice and friendly advisors. Easy to schedule appointments. Work was done efficiently and done as discussed and time of completion was done as promised. Easy to schedule appointments. Work was done efficiently and done as discussed and time of completion was done as promised. More