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Maple Hill Auto Group

Kalamazoo, MI

4.6
5,077 Reviews
Maple Hill Auto Group has been family owned and operated since 1995. We are proud to offer Subaru, Hyundai, Genesis, Volvo, Volkswagen and Audi sales, service and parts. 2015 was a big year for Maple Hill Auto Group as we opened our newly renovated state of the art facility, bettering our service to customers.
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5622 W Main St.

Kalamazoo, MI

49009

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Showing 5,077 reviews

April 02, 2021

Drop off vehicle for oil change and tire repair. Service was fast and reasonably priced. Customer service was excellent and the vehicle was returned washed. More

by E.TORRES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am so happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

April 02, 2021

I bought my first Subaru in 2007 from Ed Fitz. I just got my '21 Crosstrek from Matt Williamson. Maple Hill has been great to deal with and I appreciate interacting with nice people who care. Matt is g More

by GINAWHITEHEAD
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Maple Hill Auto Group responded

Thank you so much for taking the time to leave a review for us, we truly appreciate it. We are thrilled to hear that you had a great experience in our sales department with Matt. We hope that you are enjoying your new Crosstrek. Please let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

April 02, 2021

The greatest car buying experience. I am ecstatic to be part of the Subaru family and do not plan to purchase any other brand from now on More

by TIGERFAN7172
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Prieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Born
Apr 02, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am so happy to hear you had a good experience here in our sales department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

April 01, 2021

Everyone was pleasant kind and helpful. The service was delayed but the waiting area was comfortable and staff patient with my questions and inquiries. Thanks More

by MEDAVIS10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daisy Cotton
Apr 01, 2021 -

Maple Hill Auto Group responded

We are happy to hear that you had such a great experience! If there is ever anything else we can do for you, please, let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 01, 2021

Phil Lawrence made the buying experience a positive one. His knowledge and patience was helpful, especially explaining the cars' details after purchase. We appreciate his expertise. We recommend him to o More

by PAMNIVALA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Phil Lawrence
Apr 01, 2021 -

Maple Hill Auto Group responded

We are happy to hear that you had such a great experience! If there is ever anything else we can do for you, please, let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 01, 2021

First class operation. On time, friendly and accurate. Its rare that a service department is so good. It makes me consider the dealership for my next purchase. More

by MBELL10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lena Grubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Maple Hill Auto Group responded

We are happy to hear that you had such a great experience! When you are ready for your next vehicle, give our sales department a call. You won't be disappointed. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 01, 2021

Everyone is super nice. My experience was exceptional. Che and Cassie and Lauren and Jeff and Steve and Andrea are the best. Thank you so much. More

by dmrich1126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lena Grubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Darnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Figg, Che Lopez
Apr 02, 2021 -

Maple Hill Auto Group responded

We're happy to hear that you were so happy with your service! If there is ever anything else we can do for you, please, let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 01, 2021

I like the dealership. I was disappointed in the service when I mentioned twice th a t I had a fog light out. It didn't get repaired. More

by JOHNSONL
Recommend Dealer
Yes
Employees Worked With
Kelsey LeRoy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Maple Hill Auto Group responded

I do apologize about your fog light. Was service able to make arrangements to get that repaired? If there is ever anything else we can do for you, please, let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 01, 2021

I had a great experience purchasing my first car at Maple Hill Auto Group. Thank you James, for being so helpful and patient with us! More

by ASHLEIGH11
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : James DeYoung
Apr 01, 2021 -

Maple Hill Auto Group responded

We are happy to hear that you had such a great experience! If there is ever anything else we can do for you, please, let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 01, 2021

The people were very friendly and helpful and made the car buying experience as easy as possible. I hope all future interactions will be as good as the first one. More

by PARTHMG10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dennis Schurman, Tim Born
Apr 05, 2021 -

Maple Hill Auto Group responded

Thank you so much for taking the time to leave a review for us, we truly appreciate it. We are thrilled to hear that you had a great experience in our sales department with Dennis and Tim. Please let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

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