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Maple Hill Auto Group

Kalamazoo, MI

4.6
5,077 Reviews
Maple Hill Auto Group has been family owned and operated since 1995. We are proud to offer Subaru, Hyundai, Genesis, Volvo, Volkswagen and Audi sales, service and parts. 2015 was a big year for Maple Hill Auto Group as we opened our newly renovated state of the art facility, bettering our service to customers.
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5622 W Main St.

Kalamazoo, MI

49009

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Showing 5,077 reviews

April 01, 2021

Jon did a great job in introducing my Granddaughter to her first car (Q3). This is the second Audi with which I have worked with Jon and each experience has been a pleasure. More

by DLNAUGLE
Recommend Dealer
Yes
Employees Worked With
Jon Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Born
Apr 01, 2021 -

Maple Hill Auto Group responded

We are happy to hear that you had such a great experience! If there is ever anything else we can do for you, please, let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 01, 2021

Neat, clean & hygienic interior, plus beverages & snacks. Very good salesman; well informed about Volvos. I visited 3 days, in a row-no parking available. They did make space for me day of purchase. Car wash More

by BEVERLY.LAPENNA50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hodgson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Maple Hill Auto Group responded

We're happy that you were able to get into your new vehicle quickly and easily. If there is ever anything else that we can do for you, please, let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 01, 2021

Jacob Prieto was so easy going and helpful. We were coordinating between my son in Utah and me in South Haven. He was very kind and responsive. More

by DTEMAIL77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Prieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Maple Hill Auto Group responded

Thank you so much for taking the time to leave a review for us, we truly appreciate it. We are thrilled to hear that you had a great experience in our sales department with Jacob. Please let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

April 01, 2021

I had a great experience leasing my car from Maple Hill Auto. Matt Williamson was super friendly and helpful, and got me through the process fast and answered all the questions that I had. Extremely satisf More

by RUSSORAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Maple Hill Auto Group responded

We are happy to hear that you had such a great experience! If there is ever anything else we can do for you, please, let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

March 31, 2021

Very good experience overall. Quite satisfied with our sales rep, Jacob. My only complaint is I have not been able to access my Chase account ( through you ) and set up automatic payments. More

by TOMSMIDDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Prieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Jacob. If you have any questions, please do not hesitate to give us a call! Morgan Tassell Customer Service Representative Mtasell@maplehillauto.com 269-342-6600

March 31, 2021

My service was great and I will be back for my next tune up. Cassandra was very friendly and the shuttle service driver was also very nice. More

by K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Maple Hill Auto Group responded

We are happy to hear that you had such a great experience! If there is ever anything else we can do for you, please, let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

March 31, 2021

Great service, fair price Good overall dealership with Great service, fair price Good overall dealership with competitive costs. Trade in value lower than some dealer ships Thank You very much See yo More

by TABBWIERENGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey LeRoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

March 31, 2021

Dempsey was very easy to work with. He also knows the products. I would certainly recomend him to friends.. The same can be said with Tim Born More

by HACANDMAC
Recommend Dealer
Yes
Employees Worked With
Michael Zinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dempsy Bluman , Tim Born
Mar 31, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Dempsy and Tim. If there is anything else we can assist you with, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

March 31, 2021

Best car purchase I have had in years! Dennis was very prompt and gracious with my inquiry of a specific vehicle. He had the whole experience set up flawlessly. Tim Born was friendly and informational ab More

by AMYVBO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dennis Schurman, Tim Born
Mar 31, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Dennis and Tim. If there is anything else we can assist you with, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehill.com 269-342-6600

March 30, 2021

they do quick fast great work the appointment was easy to get they did an oil change while they had the car to save me time later and took care of the recall item More

by ther.reedfamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Mar 31, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

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