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Mark Christopher Auto Center
Ontario, CA
11,308 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 11,308 reviews
June 09, 2022
Avo is my service advisor and he and the rest of your staff have been phenomenal!!! I was worried about bringing my car to a new place but oh my gosh, I’m Soooo happy I did!!! staff have been phenomenal!!! I was worried about bringing my car to a new place but oh my gosh, I’m Soooo happy I did!!! More
by Coloradotocali17
Verified CustomerEmployees Worked With
Avo
June 09, 2022
The service advisor is nice treats you with respect, but I just don't think the Communication between the service adviser and the service technician is adequate. I brought my vehicle in for multiple servic I just don't think the Communication between the service adviser and the service technician is adequate. I brought my vehicle in for multiple services. They kept my vehicle for 3 weeks and only performed some of the services I requested. I repeatedly asked my service advisor if all the work was completed and he assured me it was done and ready for pickup. It takes a lot for me to drop my vehicle off and get a ride home, so to have to do this again because the work I requested was not completed is very disappointing. This dealership is always packed and it seems like they are under staffed for the volume of vehicles they service. I used to bring my vehicle in for oil changes and have to wait hours for it. Now I go to Jiffy Lube and I'm in and out in 25 minutes. More
by rapidreadytransport1
Employees Worked With
Ray Charles
June 09, 2022
I have always had great service but was very upset after my last visit when I was charged over $600 to diagnose my vehicles issues. I wouldn’t have cared if this money would have been used toward a repair b my last visit when I was charged over $600 to diagnose my vehicles issues. I wouldn’t have cared if this money would have been used toward a repair but there were no parts available due to its age. I don’t mind paying a non-refundable amount to have the vehicle checked but charging for each issue seems excessive. Had I known this, I would have started with a couple of the more important issues because paying $600 doesn’t make sense to check out a car worth $2,000 at best. More
by TT
Employees Worked With
Employees are great…company policy was the problem
June 09, 2022
Dealership has good working ethics service could be a little faster or needs more people little faster or needs more people More
by W6KEY
Employees Worked With
June 08, 2022
Quick, efficient, friendly, professional A+ really had a great experience from start to finish. Will recommend Johnny to anyone. Thanks great experience from start to finish. Will recommend Johnny to anyone. Thanks More
by rustyhalstead
Employees Worked With
June 08, 2022
People were very nice and took good care of us I would definitely recommend this dealership definitely recommend this dealership More
by Angiek909
June 08, 2022
Excellent service, professionalism at its best. I would always recommend sales and service, honest experience. Thank you I would always recommend sales and service, honest experience. Thank you More
by MONICAHULQUIST
