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Martin Chevrolet
Crystal Lake, IL
2,266 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs.
We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service.
Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,266 reviews
May 08, 2024
The service writers don't acknowledge customers. Wait time for just an oil change only, was 1-1 hour and 15...I was there waiting for 2 and a half hours with no update on wait time given. When I wen Wait time for just an oil change only, was 1-1 hour and 15...I was there waiting for 2 and a half hours with no update on wait time given. When I went to check the status of my vehicle, I was again ignored by the service writer until another guy finally walked out to his desk, only to find that my keys, among others, were just sitting on the desk for an unknown amount of time. Every person i spoke to, from the receptionist who scheduled my appt, to the service writers, were very stand offish and rude. I will no longer be bringing my vehicle back to this location, which is unfortunate because I paid EXTRA for oil change services when I purchased the vehicle. More
by Sla347
Verified Customer
May 03, 2024
II had an excellent, car buying experience! Starting with my super salesman, Mike Lakhani who was able to locate and provide me with the absolute best quality vehicle, within my budget. To the Starting with my super salesman, Mike Lakhani who was able to locate and provide me with the absolute best quality vehicle, within my budget. To the used car mgr/appraiser, Phil, who offered me top $$$ for my trade in. All the way to the top executives, Todd Martin & Dan Hoyland who made me a super deal, that I could not refuse. Excellent staff! Superb management! Great deals! My best ever… car buying experience. Thank you! Thank you! Thank you! Respectfully, Ron Srednick More
by VETMAN
Employees Worked With
Other Employees :
Used car manager/appraiser, Phil.
April 27, 2024
Always friendly, they get the work done promptly and wash my car too. Waiting room is very nice too. my car too. Waiting room is very nice too. More
by MBU65SS
April 26, 2024
Free lifetime oil changes is awesome. The money I have saved has really added up. They always provide great friendly service. The money I have saved has really added up. They always provide great friendly service. More
by Matt
Employees Worked With
Other Employees :
Colin Bennett
April 24, 2024
I am completely satisfied with entire dealership from the sales staff to the Service department the sales staff to the Service department More
by Stretch
April 22, 2024
We always have great service. Our salesman Ed always does a great job and is very helpful. Our salesman Ed always does a great job and is very helpful. More
by Bcbirr
Employees Worked With
Other Employees :
Colin Bennett
April 15, 2024
Dan Hoyland was so helpful with getting my Traverse into the service department. Blake Hill in the service department kept me informed in detail of what they were doing to find a solution. I appreciate the the service department. Blake Hill in the service department kept me informed in detail of what they were doing to find a solution. I appreciate the text updates and the time they took to make sure my Traverse was running smoothly and safely! More
by jmcotte13
April 10, 2024
Spoke with Service Manager, Mr Hill, he is very professional and pleasant to deal with. professional and pleasant to deal with. More
by tjpoloway
Employees Worked With
April 10, 2024
It's a amazing place, the people that work there are great , when they said 40 to 45 minute for a oil change, everytime I take my vehicle to get a oil change, its always ready in 40 minutes great , when they said 40 to 45 minute for a oil change, everytime I take my vehicle to get a oil change, its always ready in 40 minutes More
by malave.mike
Employees Worked With
