Back

Martin Chevrolet

Crystal Lake, IL

4.7
2,243 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
Contact Dealership

5220 Northwest Hwy

Crystal Lake, IL

60014

Directions

By Type

Showing 2,243 reviews

April 14, 2022

Super friendly service with quick in and out. I would definitely recommend! Very responsive too. More

by karijenkins19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Savodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Storm
Apr 19, 2022 -

Martin Chevrolet responded

Kari, We're glad everything was completed quickly and to your satisfaction! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Martin Chevrolet! - Martin Chevrolet

April 14, 2022

Oil change appointment. Very timely and efficient. Walked next door to donate blood while waiting and service advisor offered me an umbrella as it was raining. Much apprecia More

by b.bushnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

b.bushnell responded

Thank you!

Apr 19, 2022 -

Martin Chevrolet responded

It’s great to hear that your visit with us earned a 5-star rating! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Martin Chevrolet! - Martin Chevrolet

April 13, 2022

The team was super friendly and helpful offered coffee and water the minute we walked in More

by Brad Klick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Brad Nichols
Apr 19, 2022 -

Martin Chevrolet responded

Brad, We want all our clients to have a comfortable and stress-free experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! - Martin Chevrolet

April 13, 2022

Making appointment and scheduling super easy Friendly customer service staff from the moment entering the building to leaving in a freshly washed car More

by Kite847
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Apr 19, 2022 -

Martin Chevrolet responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. - Martin Chevrolet

April 13, 2022

I had a issues with the front end of our vehicle steering wheel shaking. Found out that it was a bad belt on a tire. Ralph from the service department kept me updated and followed through the whole process. More

by SRSMITH0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Martin Chevrolet responded

Sean, Thank you for this great review about Ralph and the team at Martin Chevrolet. Your satisfaction is important to us, so we want to sincerely thank you for choosing Martin Chevrolet and we hope to see you again soon! - Martin Chevrolet

April 11, 2022

This is the third vehicle I've bought from Martin Chevy in 7 years. The experience is easy and painless. My wife and I test drove literally every small SUV on the market, it took about a month. From intera More

by Jeremy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Storm
Apr 19, 2022 -

Martin Chevrolet responded

Jeremy, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care! - Martin Chevrolet

April 11, 2022

From purchasing to upkeep this company excels in all ways. The associates are kind, respectful, helpful and funny. I don’t know any other place you can go and see so many smiles! We bought our first Equ More

by Cindybruess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Apr 19, 2022 -

Martin Chevrolet responded

Cindy, Thank you for trusting us to be your car guys and thank you for your kind review; we are happy to pass along your comments to the team here at Martin Chevrolet! - Martin Chevrolet

Apr 20, 2022 -

Cindybruess responded

Simple truth. Thanks to all.

April 11, 2022

The individual s at Martin Chevy , they are great ! Purchasing a vehicle is a major concern about what they going to buy . Dealership s through this process you create a relationship . Martin C More

by DOLPHINS.1975
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Chiodo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack , Amy,
Apr 19, 2022 -

Martin Chevrolet responded

Brad, Congratulations on your new Corvette! We welcome you to the family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you again some day. I will make sure that Jack, AJ and Amy know how pleased you are with their service. Once again, welcome to the family and we sincerely hope you enjoy every mile in your new Corvette! - Martin Chevrolet

April 09, 2022

Best experience I ever had at a dealership. Joey and staff went above and beyond, my greatest expectations. I will recommend them to all friends and family. More

by hadjimoto1960
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Stob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Martin Chevrolet responded

We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s vital for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family, and we’re happy to hear that you agree! Thanks again! - Martin Chevrolet

April 08, 2022

My last visit was understandably expensive, when should I return for next appointment to insure I don't incur another expensive trip? P;ease advise More

by lithmac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Martin Chevrolet responded

Thank you for your review. We are happy to go over the next appointment with you. Could you give us a call at 815-459-4000 when you have some time? - Martin Chevrolet

...
92
...