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Med Center Mazda

Pelham, AL

Overview
Employees
Reviews
Vehicles
4.7
3,225 Reviews
At Med Center Mazda, we look forward to assisting you in the car-buying process. We understand that you have many options when it comes to dealerships. That’s why we take care of our customers by providing numerous specials and offering a top-notch service center. At our dealership, we put customers first. We are conveniently located at 80 Drivers Way, Pelham, AL, 35124. For residents of Hoover, Bessemer, and Calera, we’re only a short drive away. Visit us today for a memorable experience at our dealership. We look forward to putting you behind the wheel of your dream vehicle!
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80 Drivers Mart Way

Pelham, AL

35124

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Showing 3,225 reviews

September 10, 2024

Was not greeted. Not informative or friendly. Does not value your time, even when you have an appointment. More

by Cookeasy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Hobbs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
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Sep 11, 2024 -

Med Center Mazda responded

Thank you for bringing this to our attention. We sincerely apologize for the poor experience you had during your recent visit. Being greeted and treated with respect is the least you should expect when visiting us, and it's clear we fell short of that standard. We understand how valuable your time is, especially when you have an appointment, and we regret that this wasn’t reflected in the service you received and will be addressing this with our team to ensure that every customer feels welcomed, informed, and valued moving forward. In the meantime, we'd love the opportunity to make it right. Please email our General Manager, Chris Martin, at cmartin@medcentermazda.com, so we can address your concerns and work to regain your trust. Thanks for your feedback, and we hope to provide you with a better experience in the future.

September 09, 2024

I've used Med Center Mazda for 14 years now for my service and I've never been disappointed. The team and quality of repair and service is incredible. More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
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Sep 10, 2024 -

Med Center Mazda responded

Eric, thank you for your fantastic review! We're thrilled to hear that you've had such positive experiences with our team over the years. Your loyalty means the world to us, and we look forward to continuing to provide you with top-notch service.

September 08, 2024

Professional and excellent customer service. Will come back gladly. Now, here are six more words. More

by j.stidham0307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Chance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Lastrapes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rubin Lapidus
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Beaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
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Sep 09, 2024 -

Med Center Mazda responded

Thanks! We're thrilled to hear you had a great experience with our team. Your support means a lot to us, and we look forward to welcoming you back soon!

September 07, 2024

Great job, very thorough and professional. The video inspection was unexpected and a nice touch. Well done. More

by drigney58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
Report | Print
September 05, 2024

Great buying experience. Our salesman Tony Answered all of our questions and helped make our decision easy. The financing was fast and straightforward. More

by Vicki Dennison
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 04, 2024

Super happy with the MX-5. You can’t beat the smiles per mile with it. Billy was really great and patient and Matt was very helpful as well. More

by evasive_decider_0e
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Mansel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 04, 2024

Good. I got the car I wanted, experience was as painless as possible. That is all More

by Fullerreg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeWayne Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 03, 2024

Vic is wonderful. Your receptionist leaves a bit to be desired. Nice but when I spoke with her she said she would call back, but did not call back. Two times I will l More

by ckey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa
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Sep 04, 2024 -

Med Center Mazda responded

Thanks for your feedback! We're glad to hear you had a great experience with Vic. We apologize for the communication issue with our receptionist and will address it to improve our service. We appreciate your support and hope to see you again soon!

September 01, 2024

Everything was as planned. Great experience . Loaner car was ready and car repair was fixed. Everyone was very hospitable More

by jamesdsteel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Chance
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Blackwell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Med Center Mazda responded

Thanks for your feedback, James! We're thrilled your experience went smoothly and that our team made a positive impression. Your satisfaction means a lot to us, and we look forward to serving you again in the future!

Sep 03, 2024 -

Med Center Mazda responded

Thanks for your feedback, James! We're thrilled your experience went smoothly and that our team made a positive impression. Your satisfaction means a lot to us, and we look forward to serving you again in the future!

August 31, 2024

Everyone was very professional and efficient. Everything was handled over the phone for a stress free car buying experience and quick home delivery. More

by kmfrancis14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Chance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2024 -

Med Center Mazda responded

Thanks for the great feedback! We're thrilled to hear you had a stress-free car buying experience and appreciated our team's professionalism. Enjoy your new ride, and we look forward to serving you again!

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