Mercedes-Benz of Annapolis

Alex Clothier is always on step ahead of me. He makes sure I have a loaner and my appointments are scheduled in advance. He always makes sure my vehicle is done quickly and correctly. I can't co He makes sure I have a loaner and my appointments are scheduled in advance. He always makes sure my vehicle is done quickly and correctly. I can't convey in words how much this means to me. Thank you, Alex and the decision makers, at Mercedes-Benz of Annapolis for great customer service. I know good customer service comes from the top down. More

I have dealt with Alex for over 7 years and i can’t say enough about his professionalism and attentiveness to my needs with my vehicle. It’s a business car and he always makes sure i have a vehicle so i am enough about his professionalism and attentiveness to my needs with my vehicle. It’s a business car and he always makes sure i have a vehicle so i am able to get around to the stores. It’s a pleasure working with him. More

Alex Clothier set me up with a new loaner 2023 Mercedes GLB-250 and that allowed me to see my Medical Health care provider for the first time since I retired from the Military in 2019! Alex set up my loane GLB-250 and that allowed me to see my Medical Health care provider for the first time since I retired from the Military in 2019! Alex set up my loaner vehicle appointment 3 weeks in advance and instead of just sitting at the service center for up to 2 hours after work I was able to sign for the vehicle and immediately make my appointments getting my blood drawn. I received a text 2 hours later saying that my vehicle was ready for pickup which was lightning fast but I was on the way to my eye doctor to get my vision checked! Alex Clothier's professionalism is going to prolong my life at least another 10 years! More

Outstanding sales team, very prompt, very knowledgeable, and very helpful. We do it again. I will suggest this to other friends and family members this dealership. and very helpful. We do it again. I will suggest this to other friends and family members this dealership. More

Location is convenient, and pleasant personnel. Peter Herman is always so knowledgeable and explains things in a way that is understandable to someone not in the know! Makes all the difference Peter Herman is always so knowledgeable and explains things in a way that is understandable to someone not in the know! Makes all the difference More

Mr. Darnell was excellent great guy! Definitely coming back to him for my 3rd car. Special thanks to Mr Larry as well great hospitality! See y’all soon! back to him for my 3rd car. Special thanks to Mr Larry as well great hospitality! See y’all soon! More

Julian was excellent in discussing options and more than helpful and patient in showing me some of the changes . helpful and patient in showing me some of the changes . More

I bought a car today from this dealership. All the employees were friendly, efficient and knowledgeable. A special call out to Darnell and Andy. I can’t recommend Mercedes Annapolis more hig All the employees were friendly, efficient and knowledgeable. A special call out to Darnell and Andy. I can’t recommend Mercedes Annapolis more highly. More

Chuck is always responsive, professional, knowledgeable - and gets us taken care of first time. He’s the reason we keep coming back! and gets us taken care of first time. He’s the reason we keep coming back! More

Chuck was amazing during my service and explained everything that was required. He took good care of me. everything that was required. He took good care of me. More