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Mercedes-Benz of Hagerstown
Hagerstown, MD
2,506 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?**
It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance.
Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service.
Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated.
Justin Harbert
General Manager
Mercedes-Benz of Hagerstown
301-733-2301
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 2,506 reviews
October 22, 2018
Always a great experience! Younger Mercedes is a great place to buy a car. The staff there have a way of making you feel like family. Easy and quick service. Younger Mercedes is a great place to buy a car. The staff there have a way of making you feel like family. Easy and quick service. More
by Dianne Hagan
Employees Worked With
Michael Lavrenchik
October 19, 2018
car purchase everything went smoothly, really nice staff at dealership,everyone very polite and always helpful. Kyle Swanson was excellent to deal with and would b everything went smoothly, really nice staff at dealership,everyone very polite and always helpful. Kyle Swanson was excellent to deal with and would buy from him again.got a good deal on car and decent tradein. would recommend M-B of H-TOWN to anybody looking for new or used thanks again to Kyle and staff More
by blue venom
October 19, 2018
My salesman, Barry London is a true professional. I have bought three Mercedes from this dealership. They always gave me a great price. My salesman, Barry London is a true professional. He always trea I have bought three Mercedes from this dealership. They always gave me a great price. My salesman, Barry London is a true professional. He always treated me with respect. He was patient & very knowledgeable. I have found the service department to be exceptional. They are very trustworthy & honest. Based on their pricing, professional salespeople & great service department, I intend to continue to do business with them and recommend them to others looking for a Mercedes. More
by Billybobbob
October 18, 2018
Cadillac Like the car I brought and the experience at the dealership. The dealership was helpful friendly and explained everything clearly. They took the time Like the car I brought and the experience at the dealership. The dealership was helpful friendly and explained everything clearly. They took the time to make it easy and made sure everything was done to satisfaction . More
by jque356
October 18, 2018
Awesome experience I couldn’t have been treated nicer... Barry London is top notch and Tony in finance are an asset to Mercedes. I love my new Mercedes. I couldn’t have been treated nicer... Barry London is top notch and Tony in finance are an asset to Mercedes. I love my new Mercedes. More
by Cjhunt
October 09, 2018
Stress Free Experience Professional, courteous, and extremely helpful team. All details of the process were covered thoroughly. The facility met expectations and they made Professional, courteous, and extremely helpful team. All details of the process were covered thoroughly. The facility met expectations and they made my buying experience a memorable one. More
by Jacquee
Employees Worked With
Mike Hampton, Michael Lavrenchik, Tony Mills
October 08, 2018
Another great day With this being the purchase of my 11th car from this dealership, I am truly amazed at the continual high level of attention and caring that the whole With this being the purchase of my 11th car from this dealership, I am truly amazed at the continual high level of attention and caring that the whole team puts forth. Although I love the brand, this dealership makes it so easy to, want to, come back time after time. My long time sales rep Mike knows what I like and makes the experience seamless, he is the best... More
by KEEMAN
Employees Worked With
Other Employees :
Michael Lavrenchik, Adam Himmelwright, Tony Mills
October 05, 2018
Great experience Salesman was very knowledgeable and helpful without any unwanted pressure and the price initially offered was very fair and avoided any potential unpl Salesman was very knowledgeable and helpful without any unwanted pressure and the price initially offered was very fair and avoided any potential unpleasant negotiations. Thank you. More
by Mshep38
Employees Worked With
October 03, 2018
Great car, great price, and even better sales person Ron was very easy to work with. Went to look at a e350 coupe, ended up with a 4 door c300. Better warranty and better ride for the family. Was on Ron was very easy to work with. Went to look at a e350 coupe, ended up with a 4 door c300. Better warranty and better ride for the family. Was only going to look, since I was on my way to buy a Audi S5. After talking to Ron, he made it an each chose to buy a car from him. Will be back again to buy a Mercedes SUV for the wife. The process of easy, fast, and got a great car and a great price. Thanks Ron. More
by dstowe324
October 03, 2018
Best dealer experience Best time I ever had at a dealer , Woody was awesome , highly knowledgeable on all Mercedes benz vehicles new, old, and upcoming vehicles, straight sh Best time I ever had at a dealer , Woody was awesome , highly knowledgeable on all Mercedes benz vehicles new, old, and upcoming vehicles, straight shooter no haggle needed. Very trustworthy gentleman . Would highly recommend him on any new or used purchases.. More
by Luisg1369
Employees Worked With
Woody OBrien
