Mercedes-Benz of Hagerstown

They are the dealer I bring my car because they know my car and how to it in prime shape. They are professional and fair in pricing. Their work force is excellent and I have never had a problem. I deal wit car and how to it in prime shape. They are professional and fair in pricing. Their work force is excellent and I have never had a problem. I deal with Alex and he knows the product and how to keep it pristine working condition. I recommend them to everyone to get your service More

This was our third Mercedes we have bought from this dealership. Barry was very professional, courteous and helpful in answering all our questions we had. This was our first time buying a used vehicle dealership. Barry was very professional, courteous and helpful in answering all our questions we had. This was our first time buying a used vehicle but new cars are extremely hard to find and we knew the individual who had previously owned this vehicle. More

Great experience! !! Thanks to Kyle for coming in on his day off to help me with my decision. Had the car ready to go when I arrived and got the paperwork done and on t !! Thanks to Kyle for coming in on his day off to help me with my decision. Had the car ready to go when I arrived and got the paperwork done and on the road. Thanks so much! More

Rob was extremely knowledgeable in every regard, and was very helpful in my decision making. This is my third vehicle from this dealership and when it comes to Mercedes I will go nowhere else. very helpful in my decision making. This is my third vehicle from this dealership and when it comes to Mercedes I will go nowhere else. More

Rob is very professional and yet extremely personable with clients. He makes the car buying experience fun and enjoyable unlike many dealerships.I would recommend Mercedes Hagerstown highly to anyone int with clients. He makes the car buying experience fun and enjoyable unlike many dealerships.I would recommend Mercedes Hagerstown highly to anyone interested in buying a car! Rob focuses on important details in the buying process and has keen awareness of what is most important to a particular customer. I would definitely buy more vehicles from him. More

Barry London is a pro and was extremely helpful in ordering our new vehicle and keeping us up to date on its progress, all the way to delivery. We can't say enough great things about Mercedes-Benz of ordering our new vehicle and keeping us up to date on its progress, all the way to delivery. We can't say enough great things about Mercedes-Benz of Hagerstown, Barry London, Justin Harbert and the entire service team. More

They have been great. They went above and beyond during Covid to address my concerns, with contactless pick up and delivery to my home. They went above and beyond during Covid to address my concerns, with contactless pick up and delivery to my home. More

At the difficult situation of supply chain, they provided on time and accurate information about the status of the vehicle. They also stayed after the regular working schedule of the store for purchase proce on time and accurate information about the status of the vehicle. They also stayed after the regular working schedule of the store for purchase procedures when customers requested special time slot. More

I was very disappointed the dealership raised my acquisition price $1,500 over what was committed back in January when I accepted the order for the car.. In addition the trade value quoted was rais acquisition price $1,500 over what was committed back in January when I accepted the order for the car.. In addition the trade value quoted was raised by $5,000 after I shopped the trade on line. As a long time customer iIwas very disappointed to lose trust in the dealership. Best Regards ......Marvin More

I'm assuming the car is sold. my salesperson Kyle after a few communications did not answer my last email. But I'm a anal buyer from out of state, and he probably got tired of me my salesperson Kyle after a few communications did not answer my last email. But I'm a anal buyer from out of state, and he probably got tired of me asking for more pics via iPhone facetime. Early on he sent me some nice photos right away and they were good ones, but on rainy day. just needed close ups with the car dried off. Not blaming him. He has much more important (local) customers to attend to. Again, I assume the car, 2007 SL550 is sold. More