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Mercedes-Benz of Hagerstown

Hagerstown, MD

4.9
2,492 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
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1955 Dual Highway

Hagerstown, MD

21740

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Showing 2,492 reviews

March 01, 2020

Professional, friendly, and knowledgeable. Great experience, Rob Edmonds was a great sales representative. Lisa Stonebreaker was also very helpful in the service Dept. If only they would have a 50 More

by thardison
Recommend Dealer
Yes
Employees Worked With
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Harbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Folz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Stonebraker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
February 28, 2020

Working with Barry to find the 'perfect' Benz has been great. He is very knowledgeable about the cars and never once did we feel pressured to choose one over another. Barry provided us with everything w More

by rob.nan
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2020

Excellent experience!! Very easy low pressure sales process. I would recommend anyone to buy a car from Mercedes-Benz of Hagerstown. Thanks Justin, Barry and Tony for a job well done. More

by ajcagent
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Harbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
February 27, 2020

By far the best vehicle purchasing/leasing experience I have ever had! My husband and I will continue to return because of Barry, Michael & Tony! More

by Leslie Mombourquette
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Lavrenchik, Tony Mills
February 27, 2020

I visited MBH a few days ago with little intention of purchasing a new vehicle, which was known to my salesman. Still Kyle treated me with respect and did not push me into any purchase but instead insist More

by alexbartholow
Recommend Dealer
Yes
Employees Worked With
Kyle Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
February 22, 2020

Rob and Austin actually made purchasing a car pleasurable. My wife and I were very comfortable dealing with Mercedes Benz of Hagerstown. Thank you both for being pleasant and professional. More

by trustco13
Recommend Dealer
Yes
Employees Worked With
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
February 19, 2020

Great no pressure experience. Top notch sales and finance departments made things easy. Looking for a quality Mercedes Benz certified vehicle. Come to hagerstown mb and you won’t be disappointed. More

by rhorton0721
Recommend Dealer
Yes
Employees Worked With
Kyle Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
February 16, 2020

Low pressure, great service These folks are great to work with. This is only the second dealer I've ever used in 30 years of buying cars. Mike Lavrenchik (sales) was great -- jus More

by N. Harper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik, Tony Mills
February 16, 2020

Personable and efficient service Barry London and and Austin worked tirelessly to get me into the right car and the best price I appreciate their efforts and recommend them for your d More

by Melificant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Shemon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
February 13, 2020

EXELLENT SERVICE FROM MR. BARRY LONDON ........ !!!!! CS THAT IS MY SECOND EXPERIENCE WITH MERCEDES DEALERS ...... THIS ONE WAS ABSOLUTELY PERFECT AND CORRECT ..... !!! NOT LIKE THE ONE IN SAN DIEGO .... More

by c.s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
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