Mercedes-Benz of Salem

Brian was a very pleasant person to meet & his enthusiasm for the sprinter van was exciting. Our purchase order was done quickly & sent via email, so we knew exactly what to expect when we arrived @ the deal for the sprinter van was exciting. Our purchase order was done quickly & sent via email, so we knew exactly what to expect when we arrived @ the dealership. More

Eli was great to work with. First via email, phone & then in person. He answered all of our questions & gave us a tour of the whole van, from the engine to the inside & how to u First via email, phone & then in person. He answered all of our questions & gave us a tour of the whole van, from the engine to the inside & how to use everything. More

Workmanship was perfect. The dealer people were pleasant, polite, and answered questions courteously. I was offered coffee and a shuttle back home, and the shuttle picked m The dealer people were pleasant, polite, and answered questions courteously. I was offered coffee and a shuttle back home, and the shuttle picked me up when the work was complete. More

Evan was pleasant, knowledgeable and efficient. He made sure we're taken care of in the time frame we had. Great service! He made sure we're taken care of in the time frame we had. Great service! More

They are always friendly and helpful at this dealership! Great customer service and easy to get on and out. Great customer service and easy to get on and out. More

Always top notch service. I appreciate everyone there and the rides to work. Thank you! I appreciate everyone there and the rides to work. Thank you! More

Our experience at Mercedes-Benz of Salem was an absolute pleasure! My husband and I just purchased a Mercedes Sprinter van from Brian Merrell and his team of Eli Guevara and Ron Menser. Brian was honest and pleasure! My husband and I just purchased a Mercedes Sprinter van from Brian Merrell and his team of Eli Guevara and Ron Menser. Brian was honest and down-to-earth. He was genuinely interested in us. Brian never rushed or took advantage of us. Eli took us for a test drive and cheerfully answered all our questions about the van. Ron made the purchasing a breeze. The entire van purchase from start to finish was an enjoyable experience! We highly recommend getting your next vehicle from Brian and his team at Mercedes-Benz of Salem. More

Bernardo and team were great to work with. Responsive, efficient as well as listening to what I wanted and working with me to get it. I would work with this dealership again! Responsive, efficient as well as listening to what I wanted and working with me to get it. I would work with this dealership again! More

Everything went smoothly - they were able to address all of the issues in the planned amount of time, they set me up with a loaner vehicle while mine was in the shop (I live an hour away), and the communica of the issues in the planned amount of time, they set me up with a loaner vehicle while mine was in the shop (I live an hour away), and the communication was excellent. This was my first experience with Salem Mercedes, and I intend to have all dealership work completed there in the future. More

I am always treated with so much attention and kindness to details and respect on my yearly visits. Thank you to details and respect on my yearly visits. Thank you More