Mercedes-Benz of Silver Spring
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Outstanding Service We would like to thank Mr. Chevist Mitchell for the outstanding service he provided during the purchase of our CPO GLE 350 4MATIC. He was professional We would like to thank Mr. Chevist Mitchell for the outstanding service he provided during the purchase of our CPO GLE 350 4MATIC. He was professional, knowledgeable, and thorough in explaining the SUV features during the test drive. He even took the time to follow-up with us to ensure we did not have any questions after the purchase. Mr. Mitchell is highly recommended for the outstanding service he provided! More
Charlie Miller is not a Salesman, he is Your right hand man! For most of us shopping for a car is fun right up to the point of saying I will take it. After that the fun meter plummets and you just can't get ou For most of us shopping for a car is fun right up to the point of saying I will take it. After that the fun meter plummets and you just can't get out of there fast enough so you agree to anything just to expedite your exit, No? Ask to work with Charlie Miller at then sit back, sip on your Mint Julip and let him go to bat for you. This guy will do whatever it takes to get you the Best possible deal and he will bend over backwards to make it Right! He has gone to bat for me several times when his managers gave me a lot of push back, but he wants the sale as much as you do so he never gives up! More
I have learnt to drive in Mercedes and I really don't think I can think to drive any other car. Whenever My baby needs maintenance or repair I just go see my service advisor Elio who always provide me ex think I can think to drive any other car. Whenever My baby needs maintenance or repair I just go see my service advisor Elio who always provide me excellent services. And, I recommend silver spring dealership to all my family & friends. More
Great salesman Mr. Mitchell of silver spring Mercedes was attentive and very helpful. He also called me after my purchase to make sure that I was having my best expe Mr. Mitchell of silver spring Mercedes was attentive and very helpful. He also called me after my purchase to make sure that I was having my best experience with my gle 43 amg. I will recommend someone to him. More
Great Experience! Great buying experience. Excellent customer service, very helpful and friendly team. Great cars with rare features. I would definitely go back for my Great buying experience. Excellent customer service, very helpful and friendly team. Great cars with rare features. I would definitely go back for my next car. More
Another Great Mercedes Experience We continue to come back to Mercedes because of the amazing customer service provided by Lovence. He is extremely helpful and goes out of his way to We continue to come back to Mercedes because of the amazing customer service provided by Lovence. He is extremely helpful and goes out of his way to make the buying experience easy. More
Excellent Service I've known my sales consultant, Chevist Mitchell, for approximately 20 years and his service has always far exceeded anything I'd come to expect from I've known my sales consultant, Chevist Mitchell, for approximately 20 years and his service has always far exceeded anything I'd come to expect from a car sales-person. Lawyers and salesmen have the worst possible reputations, but Chevist puts a lie to that. He is patient, incredibly knowledgeable, is customer-oriented, and has integrity. He has never rushed me into making a deal, nor has he tried to influence any choices I have made. That, in and of itself, is remarkable. He goes above and beyond in helping you reach the decision that is best for you. I have absolute trust in his abilities, and my trust has always paid off. I've gotten one great car after another from him, and as long as he stays there, he is the only salesperson I will use. I brought my son along to help me, and my son was equally impressed with Chevist. My son has held sales positions in different fields, and told me Chevist was one of the very best sales consultants he'd met. My experience was great (as I expected), and my car is absolutely beautiful. I intend to stay a loyal customer. More
I have always been impressed by your service representatives. The 27th of November 2019 I had the pleasure of being helped by representative Darrell Fenton he is an outstanding representative of representatives. The 27th of November 2019 I had the pleasure of being helped by representative Darrell Fenton he is an outstanding representative of your department. More
Customer Service Excellent customer service. Never pressured or rushed; Easygoing. Treated like family. Explained how to operate the vehicle. Showed us a good sele Excellent customer service. Never pressured or rushed; Easygoing. Treated like family. Explained how to operate the vehicle. Showed us a good selection. Patient and knowledgeable. More
Excellent Customer Service! CELESTIN LOVENCE, our sales consultant was amazing. We drove from Pittsburgh to buy our Mercedes and the dealership bent over backwards to accommod CELESTIN LOVENCE, our sales consultant was amazing. We drove from Pittsburgh to buy our Mercedes and the dealership bent over backwards to accommodate us on a Sunday. AND they are pet friendly as our puppy joined us. I’m certain we will be back again to buy our next Mercedes! More