Mercedes-Benz of Silver Spring

First Time Car Buyer Process was friendly, personable, and relatively easy. Darryl was very patient and easy to work with. Allowed me to take car out on my own which I res Process was friendly, personable, and relatively easy. Darryl was very patient and easy to work with. Allowed me to take car out on my own which I respected so that I could get a good feel for the vehicle. Overall, good experience. More

Amazing out of town experience I drove 2.5 hours to buy my dream CPO and the only time I could get there meant cutting it close to their 9:00 closing time but with all the out of st I drove 2.5 hours to buy my dream CPO and the only time I could get there meant cutting it close to their 9:00 closing time but with all the out of state paperwork it meant that 3 or 4 employees stayed until 10:00 to make sure I was taken care of and safely and comfortably driving home that night in my new car :) More

I love everything about this dealership Brad Fischer and Marcelo Via changed my outlook on buying cars at a dealership. I felt relaxed throughout the process. FYI: Brad is a funny guy and Ma Brad Fischer and Marcelo Via changed my outlook on buying cars at a dealership. I felt relaxed throughout the process. FYI: Brad is a funny guy and Marcelo thank you so much, my experience with you guys is not but positive! I love my car! Again thank you. The customer service was beyond great 👍 More

Excellent service!! This was the best car buying experience I’ve ever had. King was a great help. Very professional friendly and kind. I’ve encountered many car salesman This was the best car buying experience I’ve ever had. King was a great help. Very professional friendly and kind. I’ve encountered many car salesman but this experience was by far the best. Thanks to Terrance in finance as well. You guys are the best!! More

Excellent! Service and price was so good the first time for my wife and her certified preowned 2018 CLA 250 I had to come back again for myself! My previous Service and price was so good the first time for my wife and her certified preowned 2018 CLA 250 I had to come back again for myself! My previous 2010 took a turn for the worst on me. Lucky, Keith and team were there for me. They took care of my trade in and got me into the A220 at an phenomenal price. I can’t speak highly enough about their service. They have made a customer for life out of me. More

First-Rate Buying Experience. I knew I wanted to buy/lease a new 2019 luxury sedan. My research led me to three of the leading luxury automakers. My final stop was Mercedes-Benz o I knew I wanted to buy/lease a new 2019 luxury sedan. My research led me to three of the leading luxury automakers. My final stop was Mercedes-Benz of Silver Spring (MBSS), and after meeting Chevist Mitchell, Sales and Leasing Consultant, first impressions were lasting impressions. He welcomed me as if I was family; personable, patient, and professional and what I respected most, there was no pressure. His vast overall knowledge is impressive. I visited the dealership on three occasions, and every time, Chevist met me with the same enthusiasm. Finding the right car was a cinch for MBSS. Originally, I wanted to look at the C 300. However, during my visit I was introduced to Khalil Nuri, one of their Sales Manager's. After a brief discussion about my needs, he suggested I sit in the new 2019 A-Class Premium Small Sedan. Immediately, I knew the the size was perfect and after a test drive, I decided this was the car for me. Thanks to MBSS and their exemplary team of professionals, my entire car buying experience was first-rate. If you’re looking for a new Mercedes and want an awesome experience, I highly suggest you contact Mr. Chevist Mitchell, Mercedes-Benz of Silver Spring. You won’t regret it! More

My, Opinion... My experience at this dealership was ok, and the price could have been more reasonable; however, the service I received from Joseph was excellence. He My experience at this dealership was ok, and the price could have been more reasonable; however, the service I received from Joseph was excellence. He was knowable in all aspect of the vehicle, and the service department is top natch. All Of the staff courteous. More

Service With A Smile! :-D Thank you to my entire team at Mercedes-Benz of Silver Spring from William Rutherford (Sales Associate) for being patient, nice and not harassing; Ter Thank you to my entire team at Mercedes-Benz of Silver Spring from William Rutherford (Sales Associate) for being patient, nice and not harassing; Terry Abrams (Finance) for being knowledgeable and getting me in and out in a breeze; Joseph Abrams (Concierge) for throughly explaining all of my new SUV features (10 stars for him); and to Keith Nichols from Management, who dealt with my indecisiveness and made it all happen in the end. I appreciate the entire team for making my experience pleasant by being pleasant, courteous and professional. I will definitely be back and recommend this dealership to friends and family. More

Great experience! I was exceptionally satisfied with the experience I had working with James McDonald for the purchase of my new Mercedes. James is a true professional. I was exceptionally satisfied with the experience I had working with James McDonald for the purchase of my new Mercedes. James is a true professional. He is very experienced and knowledgeable. James made the process exceptionally smooth and went beyond to ensure that I was fully satisfied. Thanks to Khalil Nuri and Brad Fischer who also assisted in the process and provided excellent service. They are all great! Without reservation, I highly recommend going to the Silver Spring dealership. More

The absolute best car buying experience possible! I have been contemplating getting a new car for a while now and I did not know where to start as there were a wide variety of dealers to buy from. Mr. I have been contemplating getting a new car for a while now and I did not know where to start as there were a wide variety of dealers to buy from. Mr. Mitchell told me to come in and meet up with him and he will have the right car for me. As soon as I walked into the doors, I knew I was in the right place. The professionalism of Mr. Mitchell was out of this world and I left with my Mercedes later that day confident in a financial arrangement that works for me. If you are looking for a Mercedes to buy, Chevist Mitchell is your guy! You will not be disappointed. More