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Mercedes-Benz of Silver Spring
Silver Spring, MD
1,823 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,823 reviews
December 01, 2022
I went to a lot of dealerships. But when I met Charlie. He was very honest. And if I needed another car I would definitely go to him. He did a great job. Thank you But when I met Charlie. He was very honest. And if I needed another car I would definitely go to him. He did a great job. Thank you More
by tjayycherry
Helpful December 01, 2022
I just had my car serviced and ,the service was very good and my service supervisor Robert was very nice, helpful and experienced and my service supervisor Robert was very nice, helpful and experienced More
by Aref
November 30, 2022
Charlie goes above and beyond to make sure, I’m satisfied with whatever service or purchase at all times with whatever service or purchase at all times More
by interiorroboticsllc
November 30, 2022
The customer service at Mercedes Benz, specifically this location, is great. Especially with the market the way it is, I still felt cared for, and my needs understood. My sales rep, Chevist Mitchell was gre location, is great. Especially with the market the way it is, I still felt cared for, and my needs understood. My sales rep, Chevist Mitchell was great. I will definitely be using him for any future vehicle purchases with Mercedes! Thanks Chevist! More
by Alexandra Berberich
Employees Worked With
November 30, 2022
Charlie Miller and Mercedes Benz of Silver Spring are top notch! When looking for luxury SUVs they have you covered. Exceeded my expectations! My experience with the dealership made me feel like I was workin notch! When looking for luxury SUVs they have you covered. Exceeded my expectations! My experience with the dealership made me feel like I was working with close friends. More
by Sean Stewart
Employees Worked With
November 30, 2022
Great service from Edward. Thorough sharing of vehicle options and features. Excellent follow up after purchase. Thorough sharing of vehicle options and features. Excellent follow up after purchase. More
by tiffany_m_carter
November 30, 2022
It's been over a year and a half since I purchased my vehicle from Mercedes-Benz of Silver Spring (currently still excited!) I received EXCELLENT service from my Sales Representative, Charlie Miller, a t vehicle from Mercedes-Benz of Silver Spring (currently still excited!) I received EXCELLENT service from my Sales Representative, Charlie Miller, a total professional, excellent customer service and class act!! It was a pleasant surpirse seeing Charlie Miller during my recent routine service check this past weekend - he is still very helpful and accommodating! I appreciate how he has checked in with me periodically since 2021 to ensure that I am still completely satisfied with my vehicle! and service. I am definitely still enjoying my vehicle and look forward to future business! More
by Tommi
Employees Worked With
November 26, 2022
Chevist Mitchell is our “car guy”. From the moment we entered the dealership, he treated us like family. Chevist is not the average car salesman. He’s a purveyor who cares about the m From the moment we entered the dealership, he treated us like family. Chevist is not the average car salesman. He’s a purveyor who cares about the mission and needs of his customers. We are so happy with our purchase and looking forward to a long relationship with Chevist and Mercedes Benz Mileone Silver Spring. More
by Lewiselisha
November 13, 2022
Edward Moore listened to my needs and wants, and he located a vehicle that suites me. located a vehicle that suites me. More
by rodknee423
Employees Worked With
November 05, 2022
Edward Moore is great person, who is knowledgeable, patient and really care about the customer like me. Doreen an Khalid are very help and kinds as well. This is great team and I am lucky that they he patient and really care about the customer like me. Doreen an Khalid are very help and kinds as well. This is great team and I am lucky that they helped me. More
by Loanvo3872
