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Mercedes-Benz of Silver Spring

Silver Spring, MD

Overview
Employees
Reviews
Vehicles
4.9
2,188 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3301 Briggs Chaney Rd.

Silver Spring, MD

20904

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Showing 2,188 reviews

July 22, 2023

Very professional customer service thank you for your patience and friendly demeanor towards our purchase. More

by vsmckoy2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2023 -

Mercedes-Benz of Silver Spring responded

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Jul 24, 2023 -

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Silver Spring! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 21, 2023

All workers are very good and friendly . .my service advisor are always help my need . More

by Yosuk
Recommend Dealer
Yes
Employees Worked With
Juan Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2023 -

Mercedes-Benz of Silver Spring responded

Yosuk, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 21, 2023

My vehicle was in excellent condition and the professionalism of the staff was superior compared to other dealers. More

by vsmckoy2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Mercedes-Benz of Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

July 20, 2023

I have bought 5 Mercedes-Benz and received great service. When I brought my 2013 Mercedes-Benz for service, I decided to purchase a new one. This time, I had an excellent experience! I never been so happy t More

by DIAMARIE COLBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celestine Lovence
3.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Easley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May Shyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Wyatt
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Jul 27, 2023 -

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 20, 2023

Very ,Very Grateful to make my purchase with this knowledgeable person Chevist Mitchell he was with me the whole time clarifying all my questions and making ensure that I had the best attention, with More

by randystgo03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 27, 2023 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Thanks again for the recommendation, and have an amazing day!

July 19, 2023

I honestly didn't know what to expect when I walked into the dealership. To be honest with, the professional and kindness of Edward Moore was amazing. He is such a nice person, very easy to talk to and he More

by goranstw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2023 -

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Aug 01, 2023 -

goranstw responded

Thank you for the service that your team provided be. Edward was very professional and easy to work with.

Aug 01, 2023 -

goranstw responded

Thank you for a great services that was provided by your staff. Edward was great to work with.

July 19, 2023

Outstanding service and personnel. Juan Easily is a stellar excellor!! He is a xxxxxxpro and the best customer service advisor at this location. More

by Manigaultd
Recommend Dealer
Yes
Employees Worked With
Juan Easley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scot Shumway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 16, 2023

Very professional, kind and knowledgeable. I like to thank him for the awesome services. Thank you! More

by Michelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Papa Cheikh SENE
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Jul 18, 2023 -

Mercedes-Benz of Silver Spring responded

Hi Michelle, thanks for your great review, and for giving our dealership such a high star rating!

July 15, 2023

Mr Moore is very helpful and professional going beyond the call for his customer service More

by BertaLuv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2023 -

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 15, 2023

Papa Sene, a consummate professional and experienced. Thank you for delivering excellent customer service. Thank you More

by lewis.danaw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Papa Cheikh SENE
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Jul 17, 2023 -

Mercedes-Benz of Silver Spring responded

Hi Lewis, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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