Back

Mercedes-Benz of Silver Spring

Silver Spring, MD

4.9
1,815 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

3301 Briggs Chaney Rd.

Silver Spring, MD

20904

Directions

By Type

Showing 1,815 reviews

July 09, 2021

Brad was exceptional in professionalism, product knowledge and courtesy. He went above and beyond for an out-of-state customer; insuring that I received my title in a timely manner. A new standard More

by chukker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 04, 2021

Cecil to care of me did a great job I am very happy with my vehicle yes that’s right PE More

by ayondelabrooks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecil McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Mercedes-Benz of Silver Spring responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

July 01, 2021

We bought our father brand new Mercedes for his 70th birthday. Chevist was our salesperson and he was great. He took his time to explain the entire process and workings of the vehicle to myself and my f More

by oarungwa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 30, 2021

Chevist was exceptional from the moment I initially spoke to him until the time I drove off with my Mercedes. As soon as I sat down he was courteous, listened to my wants, is knowledgeable of the products More

by Pedro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Mercedes-Benz of Silver Spring responded

Hi Pedro, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 21, 2021

Carlos provided really good service and followed up with unresolved issues during purchase. Over all good price and good experience More

by Dmitriy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Mejia
Jun 23, 2021 -

Mercedes-Benz of Silver Spring responded

Hi Dmitriy, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.

June 21, 2021

Amazing customer service at Mercedes-Benz of Silver Spring and Edward Moore. Thank you Edward (and the team) for making the process so easy. More

by Billy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Mercedes-Benz of Silver Spring responded

Hi Billy, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

June 18, 2021

Edward did a great job working with me . He handled all of my questions in a great manner Al. Will recommend him to friends and family looking for a Mercedes- Benz. More

by Jamesdboller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2021 -

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks for the recommendation, and have an amazing day!

June 18, 2021

I visited Mercedes of Silver Spring after a bad experience with another dealership. The staff was helpful and attentive to my needs and wanted to make this experience enjoyable. My sales advisor Pe More

by Mel L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Percy Agyei-Obese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2021 -

Mercedes-Benz of Silver Spring responded

Hello Mel, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 16, 2021

Marcelo V. was very helpful answering all my questions and supporting me in the buying process. I am a happy owner of a MB E Class (2018). I’m happy with my purchase and will come back to him for any futu More

by Stephanie W.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcelo Via
Jun 17, 2021 -

Mercedes-Benz of Silver Spring responded

Hi Stephanie, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Silver Spring! We hope you continue to choose us for all your automotive needs! Take care!

June 15, 2021

My experience at Silver Spring Mercedes Benz was outstanding. My sales consultant, Celestine Lovence provided exceptional service. He was very pleasant, informative, and knowledgeable. The manage More

by Mbwalke25
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celestine Lovence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

...
68
...