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Mercedes-Benz of Silver Spring

Silver Spring, MD

4.9
1,812 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3301 Briggs Chaney Rd.

Silver Spring, MD

20904

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Showing 1,812 reviews

June 01, 2021

My GLC43 was missing the TIREFIT. I contacted Mercedes Sliver Spring and Jay responded to me. He helped ordered the missing TIREFIT for me. They're very responsive and friendly. More

by Siven
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Son
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khalil Nuri
Jun 02, 2021 -

Mercedes-Benz of Silver Spring responded

Hi Siven, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 01, 2021

Excellent service.sales rep was very professional and patient would recommend this dealer to anyone.if you are looking for quality costomer service check them out More

by Juleen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Percy Agyei-Obese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Mercedes-Benz of Silver Spring responded

Hi Juleen, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 01, 2021

Definitely will make sure absolute satisfacton! I Definitely will make sure absolute satisfacton! I worked with both Carlos and Brad from Finance and was very satisfied with my purchase. Brad went More

by Parwz_esmati
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Mercedes-Benz of Silver Spring responded

Hi Parwz, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

May 31, 2021

I recently purchased a RX 350 from Mercedes-Benz of Silver Spring. The process was quick easy and smooth. Chevist Mitchell the sales consultant was very professional and very knowledgeable of the veh More

by ravample
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Fischer
Jun 02, 2021 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for your kind review; we are happy to pass along your comments to Chevist here at Mercedes-Benz of Silver Spring! If you have any further questions, please don't hesitate to reach out! Take care!

May 30, 2021

Chevist was very helpful with my purchase of a gle43. He was knowledgeable and provided excellent customer service before and after the sale. I will be recommending him to those looking to purchase a Merced More

by noahegfox
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2021 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for your kind review; we are happy to pass along your comments to Chevist here at Audi Marietta! Please let us know if you have any additional questions about the services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

May 29, 2021

Excellent service. Mr Moore was very good. He and Ms. Whitney was very patient and clearly described the cars' function when asked. I was overall happy with the service as they helped me find the perfect More

by Aileen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotta Whitney
May 28, 2021

Excellent services. I really love the way they take toi me to assist and care about all our desires. I appreciated specially the help of Celestine Lovence. More

by Ibrahima TRAORE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celestine Lovence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2021 -

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 27, 2021

Finding the perfect vehicle took me a very long time. I considered myself lucky to have found Mr. Chevist Mitchell at Mercedes-Benz (MB) of Silver Spring. Since day 1, he took the time to calmly explain ev More

by Nathalie
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 26, 2021

Mr. Lovence & Mercedes Benz of SS made us feel like we were at home. Mr. Lovence provided white glove service from start to finish. He expertly made us feel special, appreciated and addressed all of our q More

by Todd Jackson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celestine Lovence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : May Shyne
May 27, 2021 -

Mercedes-Benz of Silver Spring responded

Hi Todd, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

May 26, 2021

I had been looking for a 2018 GLE 350 for a couple of weeks before stopping by the MB dealership in Silver Spring. Upon my arrival, I booked an appointment with Edward who gave me a heartwarming welcome. More

by Franck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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