Mercedes-Benz of Silver Spring
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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My GLC43 was missing the TIREFIT. I contacted Mercedes Sliver Spring and Jay responded to me. He helped ordered the missing TIREFIT for me. They're very responsive and friendly. Sliver Spring and Jay responded to me. He helped ordered the missing TIREFIT for me. They're very responsive and friendly. More
Excellent service.sales rep was very professional and patient would recommend this dealer to anyone.if you are looking for quality costomer service check them out patient would recommend this dealer to anyone.if you are looking for quality costomer service check them out More
Definitely will make sure absolute satisfacton! I Definitely will make sure absolute satisfacton! I worked with both Carlos and Brad from Finance and was very satisfied with my purchase. Brad went Definitely will make sure absolute satisfacton! I worked with both Carlos and Brad from Finance and was very satisfied with my purchase. Brad went and beyond and wanted to make sure we were happy with the purchase and completely satisfied with our deal. He went a step more to make sure we had our loan taken care of. I appreciate your time and effort, Brad. Carlos worked with us weeks after the purchase. Any small issue remained were completely taken care off. He made sure we were completely satisfied and happy with our purchase. Incredible communication and very positive towards his clientals. Thank you, Carlos. We will be coming back soon for our next vehicle. More
I recently purchased a RX 350 from Mercedes-Benz of Silver Spring. The process was quick easy and smooth. Chevist Mitchell the sales consultant was very professional and very knowledgeable of the veh Silver Spring. The process was quick easy and smooth. Chevist Mitchell the sales consultant was very professional and very knowledgeable of the vehicle. I would recommend Chevist and this dealership to my friends and family. I would not hesitate buying from Chevist again. Thanks for making my car buy experience stress free. More
Chevist was very helpful with my purchase of a gle43. He was knowledgeable and provided excellent customer service before and after the sale. I will be recommending him to those looking to purchase a Merced was knowledgeable and provided excellent customer service before and after the sale. I will be recommending him to those looking to purchase a Mercedes. More
Excellent service. Mr Moore was very good. He and Ms. Whitney was very patient and clearly described the cars' function when asked. I was overall happy with the service as they helped me find the perfect Whitney was very patient and clearly described the cars' function when asked. I was overall happy with the service as they helped me find the perfect car I wanted for my family. More
Excellent services. I really love the way they take toi me to assist and care about all our desires. I appreciated specially the help of Celestine Lovence. me to assist and care about all our desires. I appreciated specially the help of Celestine Lovence. More
Finding the perfect vehicle took me a very long time. I considered myself lucky to have found Mr. Chevist Mitchell at Mercedes-Benz (MB) of Silver Spring. Since day 1, he took the time to calmly explain ev considered myself lucky to have found Mr. Chevist Mitchell at Mercedes-Benz (MB) of Silver Spring. Since day 1, he took the time to calmly explain everything in detail. To be honest, I did not know much about MB cars. If you ask me today, I would not fail a knowledge test because of Mr. Mitchell expertise. Test driving a car with him as your seller is a next-level experience. I decided on a car at 8:30 pm when the dealership was about to close. Mr. Mitchell and his colleagues stayed there with me until 11:00 pm and I never felt rushed. Finally, I am confident in my decision and will definitely go back to Mr. Chevist Mitchell for my next upgrade in the near future. More
Mr. Lovence & Mercedes Benz of SS made us feel like we were at home. Mr. Lovence provided white glove service from start to finish. He expertly made us feel special, appreciated and addressed all of our q were at home. Mr. Lovence provided white glove service from start to finish. He expertly made us feel special, appreciated and addressed all of our questions and concerns. Please thank him again for us. More
I had been looking for a 2018 GLE 350 for a couple of weeks before stopping by the MB dealership in Silver Spring. Upon my arrival, I booked an appointment with Edward who gave me a heartwarming welcome. weeks before stopping by the MB dealership in Silver Spring. Upon my arrival, I booked an appointment with Edward who gave me a heartwarming welcome. After explaining him what my needs were, he found the perfect match. We went for a test drive during which I really enjoyed the car. When we came back, he started working on the paperwork immediately and with his manager, they accommodated my payment method which did not allow for the funds to be available immediately. The next day I was back at the dealership to pick up the car with everything ready to go. Very smooth, easy, and transparent process. I will definitely go back to them for my next purchase. I’m currently having a lot fun driving the car and cannot wait to take it on a road trip very soon! Thanks Edward and team! More