Mercedes-Benz of Silver Spring

The Customer service level of Mr Marcelo & his manager Mr Keith leaves me a lot to desire. I am one of their satisfied customer. I will recommend my friends. Keith leaves me a lot to desire. I am one of their satisfied customer. I will recommend my friends. More

Although this dealership was not my first choice, it ended up being my final choice. Everything that Khalil told me over the phone was factual, accurate, & helped seal the deal. What I really liked the ended up being my final choice. Everything that Khalil told me over the phone was factual, accurate, & helped seal the deal. What I really liked the most outside professionalism, is the fact that there wasn’t a bare & switch. Wale, Dorit, Khalil, made sure my transaction was expedited & smooth. It was a pleasure working with everyone! Thanks again. More

Great dealership, Great staff. My salesman Percy was awesome and super friendly. I will certainly do business with them again. Excellence at its finest . K awesome and super friendly. I will certainly do business with them again. Excellence at its finest . K More

Everyone is very professional and pleasant. I have been a customer for over 25 years and I would not buy a car from another dealership. customer for over 25 years and I would not buy a car from another dealership. More

I had an excellent car purchase experience. I had no issues with my New Benz . Edwards is the best . He made it easy and flawless . He is very helpful and responsive any time I need info about my car ev issues with my New Benz . Edwards is the best . He made it easy and flawless . He is very helpful and responsive any time I need info about my car even months after purchase . Highly recommend. More

What an overall amazing experience, having had the worse experience at numerous dealers, I followed my intuition and decided to go straight to the dealer, for my vehicle of choice. Although I expected to no experience at numerous dealers, I followed my intuition and decided to go straight to the dealer, for my vehicle of choice. Although I expected to not be “wowed” Khalil definitely proved me wrong. The entire process was, quick and painless with “no hidden fees”. I drove off the lot feeling great about my purchase and even better about the service that he provided. Khalil was great about this entire process, cracked a few jokes about my one million questions and ensured that I was in good hands!! More

I really had a good experience with Chevist , he was professional and respectful. After seeing the car I bought on line i made a phone call and spoke to Mr Mitchel , right away I had confidence in him. professional and respectful. After seeing the car I bought on line i made a phone call and spoke to Mr Mitchel , right away I had confidence in him. He explained well the advantages of the Lexus RX 350 and didn’t try to make us buy, he gave us enough time to make decisions. Brief he is excellent in helping his customers. In other hand I didn’t appreciate the interaction with the financier. Thanks to Chevist , he played an important role of mediator between us and finance department. He worked very hard he should get a bonus I am sorry I didn’t ask the name of his manager who didn’t give us hard time in replacing the broken real view mirror . Thank you also for ordering the front license plate brackets, you were not obligated to do so. More

mr. moore along with his other colleagues exemplified exceptional professional service throughout my car purchasing experience. i would highly recommend mercedes of silver springs to anyone looking to pu exceptional professional service throughout my car purchasing experience. i would highly recommend mercedes of silver springs to anyone looking to purchase an automobile. More

This by far has been the best experience I ever had purchasing a car. Edward went above and beyond to make everything was set for me. I have recommended this dealership to my close friend who is thinki purchasing a car. Edward went above and beyond to make everything was set for me. I have recommended this dealership to my close friend who is thinking about purchasing another Mercedes. I want to say thank you to Edward and to Brad for this positive experience. More

Great customer services, got to the dealership and I was treated as a priority. Percy was very knowledgeable and he just made everything follow so smoothly treated as a priority. Percy was very knowledgeable and he just made everything follow so smoothly More