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Mercedes-Benz of Silver Spring

Silver Spring, MD

4.9
1,823 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3301 Briggs Chaney Rd.

Silver Spring, MD

20904

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Showing 1,823 reviews

March 17, 2021

Percy and Keith were outstanding.The experience was easy .We love the E350 and would purchase another car from Mercedes Benz of Silver Spring,Maryland More

by benderdoc
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Keith Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Percy Agyei-Obese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Mercedes-Benz of Silver Spring responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 17, 2021

I purchased a used vehicle from this location and the experience and the sales people were very friendly. They had many used and new vehicles to choose from, I would sincerely refer friends and family More

by Dee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Mercedes-Benz of Silver Spring responded

Dee, we are very happy we could provide you with a positive car buying experience! Thanks again for the recommendation, and have an amazing day!

March 14, 2021

I met Mr. McDonald March 2019, I had gone into the MB dealership to purchase my Mercedes. I had recently paid off two other vehicle, one of which I had co-signed for a family member and that experience b More

by Zella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorit Figueroa
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Rodkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Mercedes-Benz of Silver Spring responded

Hi Zella, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 14, 2021

The staff was fantastic. Everyone from salesman, sales manager, finance dept all the way to the concierge. They are a great team that compliment each other. I have two sisters who purchased their cars fro More

by Venessa.yerby90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Latham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khalil Nuri, Terrence Abrams, Charlotta Whitney
Mar 16, 2021 -

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mercedes-Benz of Silver Spring! Have a great day!

March 14, 2021

Percy and the team were extremely helpful. They walked me through everything to be sure that I understood just what I needed, definitely top notch service! More

by Latishnsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Percy Agyei-Obese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Mercedes-Benz of Silver Spring responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

March 13, 2021

Edward provided great knowledge about the Mercedes Benz vehicles. I’ll be reaching out to him when it’s time to buy my next car! More

by Dayna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Mercedes-Benz of Silver Spring responded

Hi Dayna, thank you for your kind words and this wonderful review! We hope to be of service to you again! Take care!

March 13, 2021

Everything was great. The process was smooth from looking at the car to purchasing it. Everyone was friendly and very helpful! I would recommend this dealer! More

by LJC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khalil Nuri
Mar 15, 2021 -

Mercedes-Benz of Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 11, 2021

To whom it may concernMr. Edward he said attentive to To whom it may concern Mr. Edward he said attentive to his customers is very kind he take his time when he assisting me with my car He answer all the More

by Eunice Gaunt
Recommend Dealer
Yes
Employees Worked With
Edward Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Mercedes-Benz of Silver Spring responded

Hi Eunice, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 11, 2021

I had a top notch experience with Mr. Moore and your service team. I love my Mercedes and refer everyone to your dealership to buy a new car. More

by Tonymason36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Silver Spring! We hope you continue to choose us for all your automotive needs! Take care!

March 10, 2021

I had an amazing experience at Mercedes Benz of Silver Spring. Great customer service and Edward is a phenomenal and reliable salesman. I would definitely recommend. More

by Kisha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terrence Abrams
Mar 11, 2021 -

Mercedes-Benz of Silver Spring responded

Kisha, your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience with Edward. Have a great day!

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