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Mercedes-Benz of Silver Spring
Silver Spring, MD
1,812 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,812 reviews
February 07, 2020
O’Riley was very helpful and pleasant. Very personable and informative. I was in for my scheduled service promptly and was given updates throughout my wait time. and informative. I was in for my scheduled service promptly and was given updates throughout my wait time. More
by frankiehair
Employees Worked With
O'Riley Moonsasigh
Helpful February 07, 2020
I received excellent service today with service advisor O'Riley Moonasingh. He delivers a high quality of customer service. He is exceptional and knowledgeable. Thank you! O'Riley Moonasingh. He delivers a high quality of customer service. He is exceptional and knowledgeable. Thank you! More
by alisa
Employees Worked With
O'Riley Moonsasigh
February 07, 2020
Very informative and welcoming. My experience with the dealership overall was great and I will highly recommend Mercedes-Benz of Silver Spring to anyone that in the market for purchasing a new or used veh dealership overall was great and I will highly recommend Mercedes-Benz of Silver Spring to anyone that in the market for purchasing a new or used vehicle. More
by Angeldixon299
February 06, 2020
Mercedes Benz of Silver Spring is a world class sales and service operation. My assigned Service technician, insured that my requirements were met in an expedient and timely manner. service operation. My assigned Service technician, insured that my requirements were met in an expedient and timely manner. More
by Safari 1
Employees Worked With
O'Riley Moonsasigh
February 05, 2020
O'Reilly provided excellent customer service by clearly explaining service to be completed. He maintained contact to inform me of progress of the service and provided me with a detailed summary of all wor explaining service to be completed. He maintained contact to inform me of progress of the service and provided me with a detailed summary of all work completed as well as other issues we discussed. More
by janifer.quick
Employees Worked With
O'Riley Moonsasigh
February 03, 2020
Very knowledgeable and patient not pushy. William spent quite a bit of time over the course of several days with me allowing me to go back and forth between selections many times before I fina William spent quite a bit of time over the course of several days with me allowing me to go back and forth between selections many times before I finally decided on which car I wanted. During the entire process he was very agreeable and very easy to work with. I will definitely go back and ask for him again when it is time to upgrade my wife's car. More
by gbouyat
Employees Worked With
William Rutherford IV
January 31, 2020
Excellent service and a quick repair. Darryl, my Service Advisor and William the Salesman who sold me my Mercedes were both very helpful in taking care of a minor service problem I experienced shortly after Advisor and William the Salesman who sold me my Mercedes were both very helpful in taking care of a minor service problem I experienced shortly after buying the car. More
by gbouyat
January 29, 2020
Chevist was everything you would want in a sales person! Knowledgeable, patient, thorough, and NON pushy!! He stuck by us as we narrowed down the trucks we were interested in, all while entertainin person! Knowledgeable, patient, thorough, and NON pushy!! He stuck by us as we narrowed down the trucks we were interested in, all while entertaining our kids. I’m very grateful to have had a nice experience during this purchase. More
by marissajayne
Employees Worked With
January 29, 2020
Car taken in for 70,000 mile service (under warranty) along with other small things (under warranty). End up paying for service I didn’t request. Bummer. along with other small things (under warranty). End up paying for service I didn’t request. Bummer. More
by Lqqkatmypoint
Employees Worked With
O'Riley Moonsasigh
January 28, 2020
Great experience. I was very pleased with the dealership specially the used cars manager Carlos Arias, who took his time to listen and helped me find the car I needed. I was very pleased with the dealership specially the used cars manager Carlos Arias, who took his time to listen and helped me find the car I needed. Very nice and friendly person to deal with. In fact, I will forever recommend everyone to Mercedes Benz of Silver Spring, MD. Great people to deal with. Also, their car prices are very reasonable. Thank you all for your help! John More
by niistars
