Back

Mercedes-Benz of Silver Spring

Silver Spring, MD

4.9
1,820 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

3301 Briggs Chaney Rd.

Silver Spring, MD

20904

Directions

By Type

Showing 1,820 reviews

March 06, 2020

Excellent Dealership! Highly Recommended Lovence is an outstanding salesman and got me into my second car with Mercedes Benz of Silver Spring. Over the past several weeks, he has been in cons More

by cberry612
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elio Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celestine Lovence
5.0
This rating includes all reviews, with more weight given to recent reviews.
King Lenoir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2020 -

Mercedes-Benz of Silver Spring responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional questions, we will be more than happy to assist you! Safe travels!

March 06, 2020

Outstanding service department. Excellent customer relations and transparent pricing. Excellent at explaining what needs to be done and what the options are. I come back to this dealership because of More

by RNKelly2
Recommend Dealer
Yes
Employees Worked With
Jim Elefantis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Rodkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Dowling
Mar 07, 2020 -

Mercedes-Benz of Silver Spring responded

Thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

March 05, 2020

MB-Silver Spring always does a great job servicing our vehicles. They are timely, efficient, thorough and courteous. We have bought and leased many vehicles from them over the years and always go back to More

by conradkelly
Recommend Dealer
Yes
Employees Worked With
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Rodkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Dowling
Mar 07, 2020 -

Mercedes-Benz of Silver Spring responded

Hi, we are so happy to read such a great review about Mercedes-Benz of Silver Spring! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 29, 2020

Chevist was very helpful and knowledgeable! Made for a great, stress free car buying experience! I would highly recommend not only him but this dealership! More

by Jaime0525
Recommend Dealer
Yes
Employees Worked With
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2020 -

Mercedes-Benz of Silver Spring responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We want all our customers to feel this way when leaving our dealership! Safe travels!

February 29, 2020

“Awesome experience “Chevist Mitchel is compassionate “Awesome experience “ Chevist Mitchel is compassionate sales professional. He went above and beyond to show us the Mercedes that we were looking for More

by shetekar2000
Recommend Dealer
Yes
Employees Worked With
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terrence Abrams
Mar 01, 2020 -

Mercedes-Benz of Silver Spring responded

Shetekar2000, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 28, 2020

Chevist is fantastic. The car I was ready to purchase was sold while I was in the showroom and Chevist and his sales manager Keith worked on identifying a car for me that very week that fit my specifications More

by aklun123
Recommend Dealer
Yes
Employees Worked With
Keith Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Rodkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : O'Riley Moonsasigh
February 26, 2020

Quick and easy service on our VZW Sprinter 3500. With a telespocing mast and antenna tophat, our Sprinter is definitely not the easiest vehicle to accommodate but Darrell took care of my company problem. More

by william.totten
Recommend Dealer
Yes
Employees Worked With
Darrell Fenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2020 -

Mercedes-Benz of Silver Spring responded

William, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

February 25, 2020

Great service. The service provider was very knowledgeable, kind and friendly. He explain throughly what the problem was and helped me out with a hugh break and price by engaging the warranty co More

by Bernardhardeman
Recommend Dealer
Yes
Employees Worked With
Tom Rodkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier, O'Riley Moonsasigh
Feb 25, 2020 -

Mercedes-Benz of Silver Spring responded

Bernardhardeman, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 22, 2020

Chevist is very knowledgeable and dedicated to providing a superior buying experience. He also followed up regarding a price drop of the vehicle I purchased. Thank you, Chevist! More

by Vernita.parker
Recommend Dealer
Yes
Employees Worked With
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Mercedes-Benz of Silver Spring responded

Vernita, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 22, 2020

We really appreciate Chevis Mitchell for helping us in getting as we are first time buyers. I love to recommend my friends for buying a Benz in silver springs More

by Chandra.sura
Recommend Dealer
Yes
Employees Worked With
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Mercedes-Benz of Silver Spring responded

Chandra, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

...
98
...