Back

Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,186 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
Contact Dealership

16917 Interstate 45 South

The Woodlands, TX

77385

Directions

By Type

Showing 3,186 reviews

April 23, 2022

Best salesperson ever. She came in on her day off. And stayed 2 hours after location closed. And 90 mins after they closed when I picked up the card and patiently expla More

by aventography
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erich Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Mercedes-Benz of the Woodlands responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 23, 2022

Katherine was exceptional, very professional and extremely focused on the customer experience. A real advocate for her clients. She is passionate about her work and very knowledgeable regarding the More

by Leoespitia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Mercedes-Benz of the Woodlands responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks, Leo, for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 23, 2022

From the first contact to driving off the lot, I was treated with respect, kindness and honesty. There were no games played on pricey add-ons fees. This is the first time in my 40 years of buying cars t More

by Brentpalmer2112
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Trent delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 22, 2022

Have never been disappointed when I take me Mercedes in for service. Liz Rincon is great in customer service. Kudos to all of you at the dealership! More

by Anciracl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your excellent review! We are so glad that Liz had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of the Woodlands. Please don't hesitate to reach out if you need anything else. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

Apr 22, 2022 -

Anciracl responded

It was an easy review!

April 22, 2022

My service advisor, Gaston Reyes, always keeps me informed as to maintaining my SL550AMG at ultimate performance level. Gaston is excellent at making me aware of future services needed. I believe I More

by waynegtruax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
Apr 22, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you, Wayne! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

Apr 22, 2022 -

waynegtruax responded

Thank you. You earned it!

April 22, 2022

Sam and everyone involved in helping us find and purchase our vehicle were friendly, knowledgeable, and helpful. We did not feel pushed or obligated to make our purchase and I like that! More

by rey_nadine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erich Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Kraim
Apr 25, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Sam and the rest of our team and hope you enjoy your new vehicle. We truly appreciate your feedback! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 21, 2022

I like my service advisor Mike. He is courteous and I feel he cares. The prices are high, but that is not the staff's fault. More

by nor_nim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
Apr 22, 2022 -

Mercedes-Benz of the Woodlands responded

We are very happy to hear that Mike provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 21, 2022

Mike Lange is the best and most responsive service advisor. Service department is the best. More

by Sextro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
Apr 22, 2022 -

Mercedes-Benz of the Woodlands responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike and our team met your expectations. Thank you again for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 21, 2022

SAMMY Mourtada and Nick Botusan are too notch. A fantastic sales experience from start to finish! I'll be back! More

by Bryan Ewing
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Mourtada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us, Bryan. We work hard to make sure our guests have an exceptional experience. We will share your compliments with Sammy and Nic, and we look forward to working with you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 20, 2022

I have been extremely happy working with this dealership - sales and service. Ashley always facilitates servicing my car and keeps me well informed. Mark was very professional and ensured all the issues we More

by Alex
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Mahana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Korn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Mercedes-Benz of the Woodlands responded

Alex, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

...
134
...