Back

Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,192 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
Contact Dealership

16917 Interstate 45 South

The Woodlands, TX

77385

Directions

By Type

Showing 3,192 reviews

November 06, 2021

MBOTW is very good at getting you in and out for service visits. The check in is very fast, the loaner process is smooth and the repairs are very fast. They whole team is focussed on service quality and c More

by JSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Surface
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosario Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erich Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John, Danny and Lindsey in the valet group, Mike Lange, Anthony Walding
Nov 17, 2021 -

Mercedes-Benz of the Woodlands responded

Hello JSS, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

November 05, 2021

It was very easy to make an appointment online. Our service advisor, Liz, got us in as scheduled and out in a timely manner as we waited for our vehicle to be serviced. They have an incredible waiting More

by vaughn.gregg4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Thomson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Mercedes-Benz of the Woodlands responded

Hi, vaughn.gregg4, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. Have a wonderful day!

November 05, 2021

You guys are the absolute best at service! That is the reason we bought our last car from you. More

by nikki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Hutchins, Donald Hutchins
Nov 17, 2021 -

Mercedes-Benz of the Woodlands responded

nikki, we’re so happy to hear you had a good experience. We look forward to seeing you again soon. Hope you have an amazing day!

November 05, 2021

Gaston was very professional and attentive to our needs. Services were completed as promised and we are satisfied with the service process at this dealership. More

by Laborval
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
Nov 17, 2021 -

Mercedes-Benz of the Woodlands responded

Thanks for the review. We are so glad to hear Gaston was able to provide you with great service. Hope to see you again soon!

November 05, 2021

Mark Escobar Is super helpful and excellent. He really goes above and beyond to help! More

by Grnhnet
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Mercedes-Benz of the Woodlands responded

Grnhnet, we’re so happy to hear Mark was able to provide you with a good experience. We look forward to seeing you again soon!

November 05, 2021

Mercedes Benz of the Woodlands over exceed all expectations, The staff are all friendly attentive knowledgeable and understanding of your needs and time. Service department is top-notch from the c More

by Julian77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston
Nov 17, 2021 -

Mercedes-Benz of the Woodlands responded

Hi Julian77 , Thank you for taking the time to provide us with a review. I am pleased to hear that our team made your experience pleasant. See you next time!

November 04, 2021

The service I received at this dealership was excellent. Friendly helpful employees. I Appreciate the help of Richard Metodiev. More

by eddieandmarilyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Mercedes-Benz of the Woodlands responded

So glad Richard provided you a great experience, eddieandmarilyn. See you soon!

November 04, 2021

Mercedes Benz of the Woodlands is the best dealership I have ever dealt with; they are far beyond my expectations in every single aspect! More

by jorge lomelin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosario Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Mercedes-Benz of the Woodlands responded

Hi jorge, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. Hope to see you again soon!

November 03, 2021

Service advisor Gaston was courteous and helpful as I had my first service done November 2nd 2021. Thank you. More

by mariaj528
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston
Nov 17, 2021 -

Mercedes-Benz of the Woodlands responded

Hi mariaj528, that’s wonderful to hear. Thanks so much for leaving us a review. Hope to see you again soon!

November 03, 2021

The staff where very friendly, helpful and professional. Mr. Anthony was also very knowledgeable and patient with me. More

by Zeemama
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Surface
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
166
...