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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,188 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,189 reviews

October 11, 2021

Always Experience Exceptional Service! I now look forward to visiting the dealership for any reason. More

by TexasTechMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Osawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Mercedes-Benz of the Woodlands responded

Hi Laura, Thank you for taking the time to provide us with a review. I am pleased to hear that our team made your experience exceptional. We look forward to seeing you again soon!

October 10, 2021

I've often said that the Service department sales cars and I've been to both N. Houston locations for my Mercedes. The Woodlands location is extremely clean and friendly. Hard to believe it's auto servi More

by codomco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
October 10, 2021

She was amazing with excellent service even went above and beyond to meet my needs. Thank you we are loyal customer for life More

by erumaziz123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2021

The dealership runs very well except for an occasional bump in the road which can happen anywhere. The employees are very pleasant and helpful. my service manager Donald Hutchins is excellent. More

by Carol
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
October 08, 2021

I have bought several cars from MBOTW, and the experience at the dealership is always first class. The service department is outstanding as well. I highly recommend this place More

by sampetro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Thomson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2021

My experience with the Service Department it MBOTW has always been excellent. Very professional and friendly. Great communications. The Customer Service area is clean, well lighted and great WiFi. All in More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
Oct 13, 2021 -

Mercedes-Benz of the Woodlands responded

Hi Dave, Thank you for your continued loyalty and for taking the time to provide us with a review. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

October 08, 2021

This is a really great car dealership. Beautiful cars and low pressure salesmen. The service department is great and provides quick service and great followup calls and explanations More

by bobcasto2007
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2021

We are repeat customers of Fezan. He’s always professional, knowledgeable and personable. He is definitely an asset to your dealership. More

by Chkybrd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fezan Uddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2021

Great facility and knowledgeable staff. Vanessa was our sales agent. We will use this dealership again. More

by Superman1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erich Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa Stephens
October 07, 2021

Set a phone Catherine has been very professional, she goes above and beyond to make your experience at the dealership very smooth. Terrific work ethics. More

by Mohammad.ElGhanem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elhadj
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