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Mercedes-Benz of the Woodlands

The Woodlands, TX

Overview
Employees
Reviews
Vehicles
5.0
2,839 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 2,839 reviews

April 21, 2024

Excellent service for my inspection. Professional and polite service rep, Fred. He took care of everything! More

by lindariehl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Lindariehl, thank you for the wonderful review! We're thrilled to hear that you had a positive experience with us during your inspection. We strive to provide professional and polite service to all of our customers, and we're glad that was reflected in your experience. Thank you for choosing us!

Helpful
April 19, 2024

Pleasant and helpful personnel. They take you at your appointment time and keep you posted on the status of your car during your appointment. Always helpful. Highly recommend the More

by Asterislinda
Recommend Dealer
Yes
Employees Worked With
Name not listed
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Apr 24, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Asterislinda, thank you for sharing your positive experience with our service department. We're glad to hear that our team was able to provide you with efficient and helpful service. We truly appreciate your recommendation and look forward to assisting you again in the future!

Helpful
April 19, 2024

I love my car. This experience was amazing. Everyone in finance but especially Katherine. Katherine was patient and still had time to show me how the car works. Big More

by pinchbeckclaire
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : El Hadji Toure
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Apr 24, 2024 -

Mercedes-Benz of the Woodlands responded

Claire, thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Katherine provided you with exceptional service and made your car buying process easy and enjoyable. We appreciate your feedback and look forward to serving you again in the future.

Helpful
April 19, 2024

John and his team recently went the extra mile in servicing my car, from working with me on completing repairs while I was out of the country, to helping my wife coordinate the return of my car and l More

by Christie Prado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Watkins
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Apr 24, 2024 -

Mercedes-Benz of the Woodlands responded

Christie, thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that John and our team were able to provide you with exceptional service, even when you were out of the country. We truly appreciate your recommendation to your friends and we look forward serving you again.

Helpful
April 18, 2024

The team at the woodlands is the absolute best. They truly make the entire service process a pleasure and ensure that you are completely satisfied before you depart. More

by brian.gorton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Aramayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Mercedes-Benz of the Woodlands responded

Brian, thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with our team at The Woodlands. Customer satisfaction is our top priority, and we are delighted that we were able to make your service process a pleasure. We appreciate your feedback and look forward to serving you again in the future.

Helpful
April 16, 2024

Trent is a great rep for the dealership. He is on the ball. Great customer service More

by Trmoss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Trmoss, thank you for taking the time to share your positive experience with Trent at our dealership. We are thrilled to hear that he provided great customer service and was on the ball. We appreciate your feedback and look forward to serving you again in the future.

Helpful
April 15, 2024

Service was efficient and effective. Overall a positive experience. Waiting area with snacks is always a bonus. More

by len.gerlowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Watkins
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Apr 16, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Len, thank you for sharing your positive experience with us! We're thrilled to hear that our service was efficient and effective for you. We appreciate your feedback and look forward to serving you again soon!

Helpful
April 13, 2024

Excellence at its best! I come from a family of my dad being a master mechanic and myself being a retired Transportation Director. Needless to say, I have extremely high exp More

by dslot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Osawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Mercedes-Benz of the Woodlands responded

Hi dslot, thank you for sharing your wonderful experience with us! We are thrilled to hear that you had such a positive interaction with our team at Mercedes of The Woodlands We truly appreciate your high recommendation and look forward to continuing to provide top-notch service for you and your GLE53.

Helpful
April 11, 2024

I had my care serviced at Mercedes-Benz - The Woodlands and as always had great Customer Service - Richard has always been an awesome advisor and very knowledgeable. The Greeting team when you drive is a More

by Wonder-Woman-GWF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greeter in the Service Drive up area - Long time employee don't remember his name
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Apr 12, 2024 -

Mercedes-Benz of the Woodlands responded

Wonder-Woman-GWF, thank you for taking the time to share your positive experience at Mercedes-Benz of The Woodlands! We're thrilled to hear that Richard provided excellent customer service and that our greeting team made a lasting impression. We look forward to assisting you with your next car purchase when the time comes.

Helpful
April 11, 2024

Great service! Good communication. The service department was very helpful. I will continue to use this location in the future. More

by Tcgregg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Gallucci
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Apr 12, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Tcgregg, thank you for your kind words and for sharing your positive experience with our service department. We are thrilled to hear that you found our communication and service to be helpful. We look forward to serving you again in the future!

Helpful
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