Mercedes-Benz of the Woodlands

Above and beyond my expectations. I drove different types of vehicles before and also had leased an ML350. When my leaswas up and ready for replacement I did not get the help I needed I drove different types of vehicles before and also had leased an ML350. When my leaswas up and ready for replacement I did not get the help I needed. I went back and forth for 3 consecutive days and I for frustrated so I went to the next door dealership and for us a Truck. Mercedes-Benz of the Woodlands changed that experience into an unforgettable wonderful experience. They were very helpful and attentive. They listened and tried their very best to provide me the best service I could ever get. They made me feel like a million dollar customer even though I am just an ordinary individual that trying to get a vehicle. That makes a lot of difference and I will highly recommend Mercedes-Benz of the Woodlands to everyone. More

Great experience!! Great buying Experience with Jim and the dealer overol. I will be back for my next car . Thank you Jim for making it simple and easy . Great buying Experience with Jim and the dealer overol. I will be back for my next car . Thank you Jim for making it simple and easy . More

BEYOND WONDERFUL EXPERIENCE First off, please let me say what an amazingly easy and wonderful experience I've had because of you and the team (family)!!!! From start to finish ea First off, please let me say what an amazingly easy and wonderful experience I've had because of you and the team (family)!!!! From start to finish each of you have been so beyond amazing. I can say, hands down, this has been the very best car buying experience of my life. I don't ever want to do anything but this again. I can't imagine going back to the "old way" of car buying again. Thank you!!!!! Thank you all!!!! Your boss(es) should tell you and the others how amazing you are on a daily basis!!! Each and EVERY single person that I encountered in the dealership was kind, thoughtful, genuine and really did seem to enjoy being at work. I'm sure that you all hear this every day but this country girl really is thankful! Jim and Amy are sent straight from the heavens!!!!!! By far the best people around! I can't imagine ever dealing with anyone or anywhere else again. Jennifer House More

walk in upgrade customer As an existing MB customer, I walked in unscheduled and upgraded my 2012 C63 to a new 2015 C63s. Thank you MB Woodlands for a great experience at shor As an existing MB customer, I walked in unscheduled and upgraded my 2012 C63 to a new 2015 C63s. Thank you MB Woodlands for a great experience at short notice. More

Enjoyable Experience Love my new Mercedes purchased at the new Dealership in The Woodlands, TX. Ask for Anthony, the greatest and knowledgeable Salesman who will go above Love my new Mercedes purchased at the new Dealership in The Woodlands, TX. Ask for Anthony, the greatest and knowledgeable Salesman who will go above and beyond to meet all of your expectations. More

Excellent Vechicle Purchase When we walked in, Erich Beasley, met us and was very friendly, professional, and helpful. There were no pushy sales tactics. Erich showed us all of When we walked in, Erich Beasley, met us and was very friendly, professional, and helpful. There were no pushy sales tactics. Erich showed us all of the variety of cars. The appraisal process was very easy. The Service Dept. has been very helpful. When we drive in, they call us by name and take care of whatever needs doing, while we wait with complimentary drinks (soda, coffee, or water). Amy Rothenberger has followed up, to make sure all our needs have been met. Email & phone call Location: easy accessibility (on & off I-45) Need for Improvement - Take more time telling about the operation, of the purchased vehicle. More

Positive experience with this dealership I saw a 2011 E350 convertible on the website of Mercedes Benz of The Woodlands so stopped by to take a look. I really wasn't expecting to make a purc I saw a 2011 E350 convertible on the website of Mercedes Benz of The Woodlands so stopped by to take a look. I really wasn't expecting to make a purchase that day. I had been researching for the last year this model. I was looking for a clean low mileage car in my wife's preferred colors of white, black, or silver. This car only had 12,000 miles and looked very clean. Once I got to the dealership I was very impressed with the car. This is when I met Nick Botusan. He was very professional, not pushy, and answered all my questions. I had a strong notion of what I was willing to pay for the car and as I mentioned above had been researching for some time. They got very close to my # and since the car was so clean and the super low miles I felt this was the car and deal to make. I felt very comfortable with all aspects of the purchase. Nick was great and he helped me surprise my wife by letting me borrow a large bow to place on the hood of the car when she got home. I couldn't get my wife to the dealership for a review of all operations of the car so Nick offered to stop by our house and run through the info with us about a week later. He helped us set up the electronics and things like the garage door and gate openers. I'd say this was over and above his job duties. Lastly, Paula Alpha did a great job taking me thru and explaining the finance process and options available to me. Thanks again for everything, John More

Purchase of new GLK Professional , quick, and such a great deal . All personnel involved were friendly, helpful and Ready to go the extra mile to make the deal GP throu Professional , quick, and such a great deal . All personnel involved were friendly, helpful and Ready to go the extra mile to make the deal GP through. More

My first MB I can not say enough good things about this dealership. The complete process was the best I have experienced. I would highly recommend this dealer a I can not say enough good things about this dealership. The complete process was the best I have experienced. I would highly recommend this dealer and my salesman - Nick Botusan. More

Great Customer Service We purchased a new Sprinter van for our company. Dennis Livesay was extremely helpful and made the whole purchase process painless. I would thoroughly We purchased a new Sprinter van for our company. Dennis Livesay was extremely helpful and made the whole purchase process painless. I would thoroughly recommend MBOTW. More