Back

Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
2,861 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
Contact Dealership

16917 Interstate 45 South

The Woodlands, TX

77385

Directions

By Type

Showing 2,861 reviews

September 21, 2022

Marcos was great! He was very patient and never made me feel pressured. I will definitely be back in a few years once I’m ready for my next vehicle. More

by Crista2011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mercedes-Benz of the Woodlands are glad to have you as a customer. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 21, 2022

Our car was picked up, a loaner left for our use, the car was serviced, and finally returned to our home. Convenience plus! More

by greg.b.anderson1223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Surface
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of the Woodlands, we look forward to having you as one of our valued customers for many more years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 21, 2022

First time at this dealership and would recommend them to anyone who wants top notch service. Just moved here from Huntington Beach California. Didn’t know where to take my E350. I made the right choice! More

by Lressler237
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Domingo and Michael. Drive team
Sep 22, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for choosing Mercedes-Benz of the Woodlands. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 19, 2022

Fantastic customer service ! Expert technicians! Very trustworthy and personable! So glad we took our Mercedes to this dealership for it's maintenance update! More

by vswanb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 16, 2022

I had 4 new tires installed with their Express Service while I waited. Always very friendly and top notch waiting area. More

by markdavis68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for the kind words for our service department, Mark! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 16, 2022

Katherine Stern was awesome, she was very helpful and patient and she understood the frustration we had experienced at other dealership’s, we would definitely guy a vehicle from her in the future. More

by Simonliz2002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for your business and this review. We're happy to hear that Katherine was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 16, 2022

High level of professionalism, service mindset, and care for customers - coupled with shop technicians who are meticulous and thorough. My family has been a repeat customer as we always felt genuinely welco More

by mazarqazi70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing about your experience with Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 15, 2022

Arturo treated me like family. I have purchased many cars over the past in other locations, but I have never had an experience like Mercedes-Benz of the Woodlands. Arturo treated m More

by JEstrada
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for sharing your thoughts about your experience with Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 15, 2022

Excellent service. Very pleased with service and how quickly how car was ready when I arrived. More

by BobBurns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 14, 2022

Very quick and responsive service. Very professional and informative. Could not be happier. Thank your team again. More

by Wade Schindewolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Renteria, 5 Stars
Sep 15, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you, Wade! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

...
77
...