Mike Murphy Ford Inc

They were very efficient and thorough. My dealer was quick and nice and very on top of everything I highly recommend this dealership and the sales person who helped me quick and nice and very on top of everything I highly recommend this dealership and the sales person who helped me More

Good service fast good price would recommend to other people.will definitely come back for nest service appointment. Friendly helpfull customer service . Fat and good work people.will definitely come back for nest service appointment. Friendly helpfull customer service . Fat and good work More

Poor service. Sales was a joke, I worked with Tyler and the only concern was in making the sale. I was buying from another state was treated more like a criminal than a customer. Besides being asked very a the only concern was in making the sale. I was buying from another state was treated more like a criminal than a customer. Besides being asked very awkward questions, by Tyler and I'm guessing his sales manager, to verify where I lived, they wouldn't take a personal check (ok, I get that) and wouldn't take a bank issued cashiers check. Which left me the option of paying high fees to wire them the money or travel with a large amount of cash. The best part of the experience was working with Todd in finance. He was a straight shooter, personable and willing to go above and beyond to correct problems. More

Very friendly and good service personnel. Service was Very friendly and good service personnel. Service was quick. Answered my questions in words I could understand. I will bring my vehicle back here wh Very friendly and good service personnel. Service was quick. Answered my questions in words I could understand. I will bring my vehicle back here when it needs service More

Everyone I talked to and dealt with there was amazing! Aaron my sales guy .. great guy! Mine Murphy thank you for taking time to talk to my dad and me. I recommend anyone looking for a car new or used… go Aaron my sales guy .. great guy! Mine Murphy thank you for taking time to talk to my dad and me. I recommend anyone looking for a car new or used… go see these amazing people! They will take great care of you!! More

So far, 2021 has been a trying time for the pre-owned car industry. As a buyer, I was having a hard time finding the right car for me. Then, I saw that Mike Murphy Ford in Morton, Illinois had a relatively l industry. As a buyer, I was having a hard time finding the right car for me. Then, I saw that Mike Murphy Ford in Morton, Illinois had a relatively large number of quality vehicles on sale for a fair price. We had not dealt with this dealership in the past and didn't know what to expect, but I have to say that we were pleasantly surprised by the friendly staff and relaxed atmosphere. Dan McGrail helped us find the exact vehicle for which we were looking, and importantly helped us get that vehicle while staying within our budget. Additionally, Dan followed up on all questions and requests that we had, including taking care of a few minor fixes on the car at no expense to us. Mike Murphy even stopped in Dan's office a couple of times just to personally ask if everything was going okay and to express that our satisfaction was very important to him. Overall, Dan and his associates at Mike Murphy Ford made purchasing a pre-owned vehicle fairly painless, despite the woes of the market as our nation recovers. I highly recommend that you give Dan a call, as I'm sure that he will go to bat for you the same way that he did for us. More

Traded a jeep in. The vehicle I purchased in trade has rusted out brake pads and rotors. And although they told me it has new tires....I took it to have it checked out and the back drivers side tire press rusted out brake pads and rotors. And although they told me it has new tires....I took it to have it checked out and the back drivers side tire pressure was WAY low and is wearing like crazy on the inside of the tire. I was told to contact the dealer I purchased it from and an attorney. The finance manager said it suffered from lot rot and if it did not go away in 3 months they would fix it 🤣 funny guy. Also....My engagement ring was taken from the center counsel of the jeep I traded in when they took it for a test drive. I would NOT recommend this dealership. More

Bought a warranty and they avoid fixing anything. Since I am a girl they think I am dumb and don't know cars. But I do. Taking my car to my mechanic and will be back to prove I am not dumb and do know cars am a girl they think I am dumb and don't know cars. But I do. Taking my car to my mechanic and will be back to prove I am not dumb and do know cars More

Friendly and professional staff. Excellent service. Appointment was right on time. Explained what they had done to my satisfaction. Answered. Any questions I had with no hesitation Appointment was right on time. Explained what they had done to my satisfaction. Answered. Any questions I had with no hesitation More

Friendly knowledgeable staff. Great selection of trucks that are priced right! Will definitely consider again for future purchases. Easy to work with online, over the phone, and in person. that are priced right! Will definitely consider again for future purchases. Easy to work with online, over the phone, and in person. More