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Mike Murphy Ford Inc

Morton, IL

4.8
4,130 Reviews
On behalf of everyone at Mike Murphy Ford, I would like to thank you for visiting our web site. We are committed to serving our friends and customers via the Internet and look forward to hearing from you. We are a full service Ford dealership offering first class sales and service for our valued customers. We have been in business for 33 years at 565 West Jackson Street in the heart of Morton, Illinois. Our phone number is 309.228.9288. If you have any questions or need to reach me, you can call the dealership’s phone number or email me at mikemurphy@mikemurphyford.com. Thanks again for visiting MikeMurphyFord.com!
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565 W Jackson St

Morton, IL

61550

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Showing 4,130 reviews

July 11, 2021

They were very efficient and thorough. My dealer was quick and nice and very on top of everything I highly recommend this dealership and the sales person who helped me More

by BBOY020694
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Mike Murphy Ford Inc responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Congratulations on your new vehicle and thank you again for choosing Mike Murphy Ford Inc. We look forward to having you as one of our valued customers for many more years to come! We get it….Price Sells Cars! Mike Murphy Ford

July 10, 2021

Good service fast good price would recommend to other people.will definitely come back for nest service appointment. Friendly helpfull customer service . Fat and good work More

by tkuhnp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Berglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Kevin Neill
Jul 10, 2021 -

Mike Murphy Ford Inc responded

Thanks for your review! We are very happy to have provided you with such a positive experience! We sincerely value your recommendation and look forward to your next visit! We get it….Price Sells Cars! Mike Murphy Ford

July 10, 2021

Poor service. Sales was a joke, I worked with Tyler and the only concern was in making the sale. I was buying from another state was treated more like a criminal than a customer. Besides being asked very a More

by JBENENATI
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Brekke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Coughlin
Jul 26, 2021 -

Mike Murphy Ford Inc responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Mike Murphy Ford

July 09, 2021

Very friendly and good service personnel. Service was Very friendly and good service personnel. Service was quick. Answered my questions in words I could understand. I will bring my vehicle back here wh More

by BRENDAV227
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Berglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salesman Nick, Pete Katus, Kevin Neill
Jul 10, 2021 -

Mike Murphy Ford Inc responded

Brenda, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We get it….Price Sells Cars! Mike Murphy Ford

July 09, 2021

Everyone I talked to and dealt with there was amazing! Aaron my sales guy .. great guy! Mine Murphy thank you for taking time to talk to my dad and me. I recommend anyone looking for a car new or used… go More

by Mwiseman197
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Neill
Jul 10, 2021 -

Mike Murphy Ford Inc responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! We get it….Price Sells Cars! Mike Murphy Ford

July 09, 2021

So far, 2021 has been a trying time for the pre-owned car industry. As a buyer, I was having a hard time finding the right car for me. Then, I saw that Mike Murphy Ford in Morton, Illinois had a relatively l More

by Don't text and drive!
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McGrail
Jul 10, 2021 -

Mike Murphy Ford Inc responded

Thank you for your business and this review. We're happy to hear our that Dan was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! We get it….Price Sells Cars! Mike Murphy Ford

July 08, 2021

Traded a jeep in. The vehicle I purchased in trade has rusted out brake pads and rotors. And although they told me it has new tires....I took it to have it checked out and the back drivers side tire press More

by Sbanderson79
Recommend Dealer
No
Employees Worked With
Jul 22, 2021 -

Mike Murphy Ford Inc responded

We're very sorry to see that you didn't have the best experience at our dealership. We will have one of our Managers contact you regarding your accusations and vehicle issues. Mike Murphy Ford

July 08, 2021

Bought a warranty and they avoid fixing anything. Since I am a girl they think I am dumb and don't know cars. But I do. Taking my car to my mechanic and will be back to prove I am not dumb and do know cars More

by KARARILEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alicia Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Mike Murphy Ford Inc responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Mike Murphy Ford

July 07, 2021

Friendly and professional staff. Excellent service. Appointment was right on time. Explained what they had done to my satisfaction. Answered. Any questions I had with no hesitation More

by Cardinals
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Katus
Jul 07, 2021 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your thoughts on working with Pete and our team. We're glad to hear we delivered such a great experience! We get it….Price Sells Cars! Mike Murphy Ford

Jul 07, 2021 -

Cardinals responded

You are so welcome just keep up the good work

July 07, 2021

Friendly knowledgeable staff. Great selection of trucks that are priced right! Will definitely consider again for future purchases. Easy to work with online, over the phone, and in person. More

by NathanW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bergman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Howar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Welker
Jul 07, 2021 -

Mike Murphy Ford Inc responded

Thanks, Nathan, for sharing your thoughts about your experience with Mike Murphy Ford Inc. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon! We get it….Price Sells Cars! Mike Murphy Ford

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