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Mike Murphy Ford Inc
Morton, IL
4,103 Reviews
On behalf of everyone at Mike Murphy Ford, I would like to thank you for visiting our web site. We are committed to serving our friends and customers via the Internet and look forward to hearing from you. We are a full service Ford dealership offering first class sales and service for our valued customers. We have been in business for 33 years at 565 West Jackson Street in the heart of Morton, Illinois. Our phone number is 309.228.9288. If you have any questions or need to reach me, you can call the dealership’s phone number or email me at mikemurphy@mikemurphyford.com. Thanks again for visiting MikeMurphyFord.com!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,103 reviews
March 03, 2021
Great experience. Salesman was polite and efficient. Thorough explanation of our finance options. We will DEFINITELY be buying more vehicles at Mike Murphy and will be sharing our experience with friend Thorough explanation of our finance options. We will DEFINITELY be buying more vehicles at Mike Murphy and will be sharing our experience with friends and family. More
by BWELKER
Verified Customer
Helpful March 03, 2021
Let me start by saying I have been a customer for over 3 years and this is my first (and last) bad experience. I have never had my F150 serviced anywhere but a Ford dealer. I took my truck in for an oil cha years and this is my first (and last) bad experience. I have never had my F150 serviced anywhere but a Ford dealer. I took my truck in for an oil change yesterday and the mechanic gave it all green checks on the courtesy inspection. On the drive home I noticed the rear brakes began grinding. Upon arriving at home I removed the driver side rear tire to find the brake pad was completely worn away. Not unexpected with 110k on the brakes but being told they inspected and were good was not true. Either the mechanic was incompetent or they did not do the inspection and falsified the report. If they had actually done the inspection and told me about the brakes they would have made money because I would have had them replace the brakes. Either way the service department violated my trust and will not see me back. I called and spoke with General Manager and the only thing they could say was sorry. More
by chadramme
Employees Worked With
March 03, 2021
it was a great job by our sales man nathan noyes and man that did the paper work.for our new 2020 ranger.this is our second vehicle from this dealership we have been very happy with them. that did the paper work.for our new 2020 ranger.this is our second vehicle from this dealership we have been very happy with them. More
by GILBERT_STUTES_125
Employees Worked With
March 03, 2021
Terrific experience. I went in knowing what I wanted. Anthony handed me the keys and sent me off for a test drive. Price was great, didn’t need to haggle back and forth. Whole process was simple and fast Anthony handed me the keys and sent me off for a test drive. Price was great, didn’t need to haggle back and forth. Whole process was simple and fast. Thank you again! More
by grossman77
Employees Worked With
March 02, 2021
Anthony Davis pulled out the stops and got me into a truck that fit my needs. I will recommend Mike Murphy and Anthony Davis to anyone looking for a vehical. You guys go above and beyond for your custom truck that fit my needs. I will recommend Mike Murphy and Anthony Davis to anyone looking for a vehical. You guys go above and beyond for your customers and I am now a forever customer of yours. More
by Petrakib054
March 02, 2021
I’m generally happy the guys were very professional. The one is that everything I asked for it wasn’t on receipt. When I made appointment is asked for a oil change and tires rotated. They did oil change and one is that everything I asked for it wasn’t on receipt. When I made appointment is asked for a oil change and tires rotated. They did oil change and all the inspections but no tire Rotation. I know it is partially my fault for not checking. When I checked out he said everything is Done . I can have it done next oil change. I’m handicapped and it was a over site. I didn’t wait long either so I rate 4 out of 5 if they would have done tires. Thank you, Mike Gresham More
by Harold
March 02, 2021
Great dealership. They checked ahead of time to make sure vehicle I was interested in was available. Dan McGrail took great care of me and transaction was very smooth. vehicle I was interested in was available. Dan McGrail took great care of me and transaction was very smooth. More
by Ronald.fetzer
Employees Worked With
Dan McGrail
March 02, 2021
Easy and painless, Dave was great to work with and made sure the process was easy. We left in a new car and happy! We came in with a plan and it was nice to see Dave work with us on that! Thanks again Dave sure the process was easy. We left in a new car and happy! We came in with a plan and it was nice to see Dave work with us on that! Thanks again Dave!! More
by Schmidgallmatthew
Employees Worked With
David Brekke
March 02, 2021
We were randomly assigned to the car salesman named “Richie”. My baby faced (26 year old) brother and I (a nearly 30 year old woman) went to test drive a car at this dealership. Richie exclaimed “that’ “Richie”. My baby faced (26 year old) brother and I (a nearly 30 year old woman) went to test drive a car at this dealership. Richie exclaimed “that’s a lot of money” when my brother told him which (modestly priced) car we wanted to look at. Upon returning from our test drive, he again said “that’s a lot of money. You can buy a lot of other nice cars for that much money”. I’m not exactly sure what his intentions were, as it was not some expensive sports car that we were looking at? But he clearly was not in the business of trying to sell a car. He said “well, you have my card” and that was the end of our interaction with him. More than happy to take our business ANYWHERE else! This was the only interaction (and will be the last) at Mike Murphy Ford. More
by kiley.bugaieski
Employees Worked With
