Mike Murphy Ford Inc

I was drawn to Mike Murphy Ford because of the large selection of pickup trucks that were being displayed online. I was not disappointed when I arrived and began browsing. I was assisted promptly by a selection of pickup trucks that were being displayed online. I was not disappointed when I arrived and began browsing. I was assisted promptly by a friendly sales staff member who listened closely to my particular vehicle request. That staff member directed me to a pickup truck which I purchased. The process was pleasant and flowed smoothly. I highly recommend that when others are searching for a vehicle, they should go to Mike Murphy Ford. More

Richie was very helpful, making the whole process easy, easy, easy. He wasn't pushy and cheerfully answered all our questions. Bret in Financing kept everything smooth and painless. easy, easy. He wasn't pushy and cheerfully answered all our questions. Bret in Financing kept everything smooth and painless. More

Easiest purchase of new vehicle that I ever had. Price had been finalized before went to dealership. Staff was ready to assist us as soon as we walked in the door had been finalized before went to dealership. Staff was ready to assist us as soon as we walked in the door More

I have purchased many vehicles over the years. I keep coming back because they employ competent people who follow up with me and get the job done and even take ownership of their mistakes. “Treat other a coming back because they employ competent people who follow up with me and get the job done and even take ownership of their mistakes. “Treat other as you would like to be treated” More

No pressure buying atmosphere. Would recommend to others to check this place out before purchasing elsewhere. Nathan was great to work with. Plus received gift card for gas. to check this place out before purchasing elsewhere. Nathan was great to work with. Plus received gift card for gas. More

My experience at your dealership was very pleasant. Everyone was very helpful. I appreciated the opportunity to test drive the Hyundai Elantra without being hurried. I was very appreciative at the exc Everyone was very helpful. I appreciated the opportunity to test drive the Hyundai Elantra without being hurried. I was very appreciative at the excellent service I received from Aaron Morgan and Alicia Holden. They both were very accommodating and the reason my experience was so enjoyable. More

Nathan and Bret were great to work with. They both spent time with us going over all the financing details and all the new features on our 2019 Ford Edge. Would definitely recommend working with both of th time with us going over all the financing details and all the new features on our 2019 Ford Edge. Would definitely recommend working with both of them. More

As always, excellent service. Pete is always welcoming and helpful. As a women it is nice to go to service not to be talked down to. Appreciate that. and helpful. As a women it is nice to go to service not to be talked down to. Appreciate that. More

Mike Murphy Ford is the worst dealership I have ever dealt with in my life. My hybrid Fusion was towed to their dealership in January 2021 and they have yet to diagnose it as of March 25, 2021. I purcha dealt with in my life. My hybrid Fusion was towed to their dealership in January 2021 and they have yet to diagnose it as of March 25, 2021. I purchased the car at another dealership in Morton, but it was sent to MMF since they’re the local Ford warranty repair shop. After a month and a half I called a few times and even stopped in the dealership just to see what was taking so long. They never communicated with me or the dealership I purchased it from. They ignored our calls many of times. After two months went by, the situation wasn’t getting resolved so I emailed them letting them know I would be calling corporate for assistance, since no one at MMF ever kept me in the loop or communicated with me. My car sat on MMF’s lot for nearly a quarter of a year and they didn’t work on it at all. They could not even tell me what the problem was because they probably spent a grand total of 10 minutes on it in nearly 3 months. The service manager, Mitch was very rude and didn’t apologize or explain what was happening. My car was sent back to where it came from apparently because they could not handle the fact that I escalated the situation, therefore they refused to do business with me. This is a very poor dealership and I would not recommend it to anyone. Price may sell cars, but bad attitudes and poor service won’t retain customers. Word of mouth travels fast! A McDonald’s run by 16 year olds at midnight would be more efficient than MMF! I wouldn’t even give them a 1 star, because honestly, a 1 star is a little excessive. More

Mike Murphy Ford is the best and has been since 1983 when I bought my first car there. Hasnt change, very nice people always helpfull9 I bought my first car there. Hasnt change, very nice people always helpfull9 More