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Mike Murphy Ford Inc

Morton, IL

4.8
4,442 Reviews
On behalf of everyone at Mike Murphy Ford, I would like to thank you for visiting our web site. We are committed to serving our friends and customers via the Internet and look forward to hearing from you. We are a full service Ford dealership offering first class sales and service for our valued customers. We have been in business for 40 years at 565 West Jackson Street in the heart of Morton, Illinois. Our phone number is 309.228.9288. If you have any questions or need to reach me, you can call the dealership’s phone number or email me at mikemurphy@mikemurphyford.com. Thanks again for visiting MikeMurphyFord.com!
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565 W Jackson St

Morton, IL

61550

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Showing 4,442 reviews

November 05, 2020

Always there when I have a problem or a question. Never treat me as a person who knows nothing about cars. Even though I really have no idea! More

by Deb1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Wertz
Nov 06, 2020 -

Mike Murphy Ford Inc responded

Thank you so much for your kind words, Deb, and for taking the time to leave us this wonderful feedback! We get it….Price Sells Cars! Mike Murphy Ford

November 04, 2020

They are excellent to work with. Staff is friendly and courteous. Service hours fit our busy schedule. We bought our vehicle here and always have it serviced here. More

by Valerie58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Bob Wertz, Cody Gillespie, Kevin Neill
Nov 05, 2020 -

Mike Murphy Ford Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mike Murphy Ford Inc! We get it….Price Sells Cars! Mike Murphy Ford

November 03, 2020

Anthony was kind and helpful. He took the time to answer all our questions and explain every detail along the way. Car buying can be a lengthy and time consuming process. Anthony took great care in making u More

by J_Huerta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANTHONY DAVIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

Mike Murphy Ford Inc responded

Thank you for your business and for this review. We're happy to hear Anthony was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We get it….Price Sells Cars! Mike Murphy Ford

November 01, 2020

I have purchased 4 vehicles (2 used, 2 new) from this dealership in the last 15 years. I have been very pleased with the salesperson, Nathan Noyes, and with all the different people I’ve worked with in t More

by egolfski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Noyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Bergman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2020 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again. We get it….Price Sells Cars! Mike Murphy Ford

November 01, 2020

Richie was there to accommodate my every need. He did not leave one question of mine unanswered. He is a great salesman that was willing to help me in any way. Thanks Richie!! More

by Brock Holmes
Recommend Dealer
Yes
Employees Worked With
Richie Geiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2020 -

Mike Murphy Ford Inc responded

Thank you, Brock, for choosing Mike Murphy Ford Inc, your feedback and rating mean a lot to us. We're glad Richie was able to help, and we hope to see you again! We get it….Price Sells Cars! Mike Murphy Ford

November 01, 2020

Excellent customer service ! I have been bringing my cars to Mike Murphy for over twenty years and Always feel that they are taking care of me ! More

by jodyadams5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2020 -

Mike Murphy Ford Inc responded

Thank you for continuing to choose Mike Murphy Ford Inc. Your feedback and rating mean a lot to us. We're glad we were able to help and we hope to see you again! We get it….Price Sells Cars! Mike Murphy Ford

November 01, 2020

After another local Ford dealership had my F150 for 30 days and could not figure out why my truck would die while driving down the highway and would not start on many occasions, I took it to Mike Murphy F More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2020 -

Mike Murphy Ford Inc responded

Thank you, Dave. We appreciate your business and our team looks forward to serving you again soon! We get it….Price Sells Cars! Mike Murphy Ford

November 01, 2020

Very pleased with the service I have received over the past 6 years. Thank you Mike Murphy Ford! Hopefully will continue to be a great experience always! More

by PAULABALL6822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus
Nov 02, 2020 -

Mike Murphy Ford Inc responded

Thank you, Paula, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again. We get it….Price Sells Cars! Mike Murphy Ford

October 31, 2020

This is the third car we have purchased from Mike Murphy ford. We will always come to this dealership for great used cars. We were very fortunate to work with Butch on this deal. He is very kind and knowled More

by ekctwins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Brekke, Butch Brakebill
Nov 01, 2020 -

Mike Murphy Ford Inc responded

Thanks for sharing your thoughts about your experience with Mike Murphy Ford Inc. We appreciate your business and hope to see you again soon! We get it….Price Sells Cars! Mike Murphy Ford

October 31, 2020

I was disappointed that people in your place did not ALL wear mask. We had to ask our sales rep to put one on. You should all be wearing mask. Otherwise, everyone was very friendly and helpful. More

by Cbrogers75yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Morgan
Oct 31, 2020 -

Mike Murphy Ford Inc responded

Let me start by thanking you for visiting Mike Murphy Ford and providing feedback, we greatly appreciate both of them! We take our customers' comments very seriously and never want anyone to think their words went unheard. With that said, you are correct with your observation of the COVID-19 protocols; it appears our team has become somewhat complacent with them. We do apologize and will discuss this with the entire team and make sure everyone understands the importance of why the guidelines are put in place. We do not want to put anyone's health at risk while shopping for a new vehicle. Thank you again for your feedback, sometimes it takes an outsider to enlighten us on areas we need to tighten up. Mike Murphy Ford

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