Back

My Auto Import Center

Muskegon, MI

4.6
4,712 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Subaru, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
Contact Dealership

1860 East Sternberg Rd.

Muskegon, MI

49444

Directions

By Type

Showing 4,712 reviews

January 13, 2022

I am a customer of myimport since 1989and just had a set I am a customer of myimport since 1989 and just had a set of tires put on my Q7 Beth is pleasant and knowledgeable Received text messages on statu More

by IRLMD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

My Auto Import Center responded

Thank you for the Five Star Review! Byrd is dearly missed by our entire staff. He was one of a kind. We appreciate you continuing to trust us with your business after all these years!

January 13, 2022

The passenger door doesn’t close right They said it was alright but it closes different More

by REVBWACHTERJR
Friendliness
Recommend Dealer
No
Employees Worked With
Olivia Kasper
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2022

No charge for our visit. Diagnosis of electrical issue not resolved, recommendation to reschedule when VW technician is available. More

by Jill's beetle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Kreuter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

My Auto Import Center responded

Thank you for the Five Star Review, Jill! We are sorry to hear we couldn't resolve your issue today, but are glad to hear you still had a positive customer service experience! We would be happy to help you reschedule an appointment when the Volkswagen technician is available! Please call 866-665-0593, or visit the link to reschedule: https://www.myvwimportcenter.com/schedule-service-form.htm We truly appreciate your understanding of this situation, and thank you for trusting My Auto Import Center with your business!

January 12, 2022

On line appointment worked. Almost too easy.Oil change On line appointment worked. Almost too easy. Oil change was in and out in less than 30 minutes More

by mvoss5299
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry did not keep track of names
Jan 12, 2022 -

My Auto Import Center responded

Thank you for the Five Star Review! We appreciate you taking the time to share your experience! Thank you for trusting My Auto Import Center with your business!

January 12, 2022

We always receive fast, friendly service on our Subaru Forrester. They have a very knowledgeable staff. More

by RONDA_HOUSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

My Auto Import Center responded

Thank you for the five star review, Ronda! We appreciate you taking the time to share your experience. Thank you for trusting My Auto Import Center with your business!

January 12, 2022

No pressure. My insurance company had computer issues. The salesman took over 1/2 hour to help us get it done. Alex Sales Manager even found us an incentive rate. Thanks to both men. More

by tina.blurton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gongalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Wiedenhoeft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garret Mitchell
Jan 12, 2022 -

My Auto Import Center responded

Thank you for the five star review, Tina! We appreciate you trusting My Auto Import Center with your business. Enjoy you new Nissan!

January 11, 2022

Andre Coffee made my whole experience wonderful and very easy. Everyone I dealt with were very helpful. More

by tina27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AnDre' Coffee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Childress
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

My Auto Import Center responded

Thank you for the five star review! We are pleased to hear AnDre' helped you have a positive experience buying your new Subaru! Thank you for trusting My Auto Import Center with your business!

January 11, 2022

The car salesman, Rob, was great! He took time and worked with us, and when we had issues with the car, he was quick to get us into the service center. The service center receptionist was very rude, and the More

by ambey0409
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Ireland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

My Auto Import Center responded

Thank you for taking the time to share your experience! We're glad that Rob was able to help you have a positive car buying experience, but sorry to hear that you had a less pleasant experience with our service center receptionist. We will look further into the matter, and hope you trust us with your business again in the future.

January 10, 2022

Garret went above and beyond to help us with our purchase. I told my husband as we left, they all made us feel like we were buying a Ferrari instead of a used Honda Odessy. 10/10 would definitely re More

by Jackieyateslive
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garret Mitchell
Jan 10, 2022 -

My Auto Import Center responded

Thank you for the five star review! We appreciate you taking the time to share your experience with Garret!

January 10, 2022

Great dealership. Worked with multiple staff members and all treated me with respect and didn't push me into a deal I didn't want More

by jspags10pg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

My Auto Import Center responded

Thank you for the five star review! We appreciate you taking the time to share your experience, and are pleased to hear that Katie helped make it such a positive one!

...
103
...