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My Auto Import Center

Muskegon, MI

4.6
4,711 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Subaru, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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1860 East Sternberg Rd.

Muskegon, MI

49444

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Showing 4,711 reviews

March 22, 2021

I had great customer service at My Import Center. Erick was great to work with- honest and straight forward. I love my new Volkswagen Atlas! More

by kmortensen0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bekah Wehman, Eric Nelson
Mar 22, 2021 -

My Auto Import Center responded

We are delighted to hear you were 100% satisfied with your most recent visit to My Volkswagen of Muskegon and that you love your new Volkswagen Atlas. Thank you for the great review and for trusting the team at The My Auto Group with your business!

March 22, 2021

Everyone was great to deal with. We definitely are, and will continue to be, repeat customers. Another great experience. We'll be back when we're ready for a new vehicle. More

by emmettotter1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bekah Wehman
Mar 23, 2021 -

My Auto Import Center responded

We are so happy to hear you were 100% satisfied with your most recent experience at The My Auto Group. Thank you for trusting us with your business!

March 20, 2021

Instead of coming out and telling me my car was ready they sent me a text but because I had turned my phone to silent to not disturb other customers I did not see it. The text was sent at 11:30 am I wal More

by lostinfreesoil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

My Auto Import Center responded

We are very sorry to hear you were not 100% satisfied with the service you received at our dealership. Please contact our Service Manager Javid Zahir at jzahir@themyautogroup.com or our Assistant Service Manager, Jim Pruitt at jpruitt@themyautogroup.com at your convenience. Thank you for your time.

March 20, 2021

The Audi Service staff was great, the car was clean washed before I got it back and the process was quick. Great service at Audi!!! More

by Fposada
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

My Auto Import Center responded

Thank you for the kind review and for trusting our team at Audi Muskegon with your business!

March 20, 2021

I love my new Toyota Highlander. It’s my second one. Shadric was great to work with. Thank you. I am very, very happy overall. More

by gakanaar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gongalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shadric Hawley
Mar 22, 2021 -

My Auto Import Center responded

We love that you love your new Toyota Highlander! We are delighted to hear you were given excellent customer service from our Sales Specialist, Shadric. Thank you for your five-star review and for trusting The My Auto Group with your business.

March 19, 2021

Excellent service, Logan was a lot of help he showed us some great vehicles. will definitely recommend My Auto Import to friends. Thank You very much More

by r_bustos05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan young, Bekah Wehman
Mar 22, 2021 -

My Auto Import Center responded

Thank you for the kind review. The best referrals come from great customers like yourself. Thank you for trusting us with your business!

March 19, 2021

Very nice and easy to work with. Definitely will recommend them and Roy to other people. I had a wonderful time looking at the cars. More

by ambermierendorf101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gongalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Van Liere
Mar 22, 2021 -

My Auto Import Center responded

Thank you for the five-star review! We are so happy to hear that you were 100% satisfied with your most recent visit to The My Auto Group and that you were given excellent service from our Sales Specialist, Roy. We hope you enjoy your new Nissan. Thank you for trusting our team with your business!

March 19, 2021

THIS PLACE ROCKS! ROY IS A GREAT GUY! I WOULD RECOMEND THIS PLACE TO EVERYONE! VERY FAIR TRADE IN PRICING! AND GREAT DEALS ON USED CARS PERIOD! A+ More

by Ubcrazyfriend2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill and Charlie, Roy Van Liere
Mar 22, 2021 -

My Auto Import Center responded

Thank you for the five-star review! So happy to know you were 100% satisfied with your most recent visit to The My Auto Group and that you were given excellent service from our Sales Specialist, Roy. Thank you for trusting our team with your business!

March 19, 2021

They wore masks took me in before my appointment ,were quick and professional. Great job done! Eveything was Great. Matence done to keep outback running good More

by PILOTMARY50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Leutzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Mattice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beth Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glory Abiertas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Kreuter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Byrd Harderman Jr, Eric Nash
Mar 22, 2021 -

My Auto Import Center responded

Thank you for the five-star review! So happy to know you were 100% satisfied with your most recent visit to The My Auto Group and that you were given excellent service from our team. Thank you for trusting The My Auto Group with your business!

March 19, 2021

I came in for an interval maintenance and mentioned that there was a clunk near left lock, and some difficulty maintaining a straight line on the highway. I left, ~$1600 poorer, with the requested interval More

by cullen.a.forster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Heather Mattice
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Waits
Mar 22, 2021 -

My Auto Import Center responded

We are very sorry to hear you were not 100% satisfied with the service you received at our dealership. Please contact our Service Manager Javid Zahir at jzahir@themyautogroup.com or our Assistant Service Manager, Jim Pruitt at jpruitt@themyautogroup.com at your convenience. Thank you for your time.

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