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My Auto Import Center
Muskegon, MI
4,711 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Subaru, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020!
With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it!
My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,711 reviews
March 16, 2021
We recently purchased a 2020 Highlander Hybrid. Roy was great- he was quick to respond when I had questions and the “in person” experience was very pleasant. I would definitely recommend Roy if you’re loo great- he was quick to respond when I had questions and the “in person” experience was very pleasant. I would definitely recommend Roy if you’re looking to purchase as new vehicle and this dealership as well. Very impressed with their service. More
by bbecker
Verified CustomerEmployees Worked With
Roy Van Liere
Helpful March 16, 2021
The dealership Service Department was quick to follow up on a concern I shared with the advisor and was even quicker to make it right, far exceeding any expectations I might have. I was surprised and impres on a concern I shared with the advisor and was even quicker to make it right, far exceeding any expectations I might have. I was surprised and impressed with the customer care at My Auto Import Center. More
by COMMUNITYGUY
Employees Worked With
Byrd Harderman Jr
March 16, 2021
No personal concern for the issues I’m having with Brand new Toyota truck. Not happy with product. Doesn’t seem to be their problem. new Toyota truck. Not happy with product. Doesn’t seem to be their problem. More
by kirk700
Employees Worked With
March 16, 2021
Highly recommended. Even during the end-of-the-month scurry, the Subaru team took the time to find the perfect new car for me and offered good value for my trade-in. My questions were answered with pati scurry, the Subaru team took the time to find the perfect new car for me and offered good value for my trade-in. My questions were answered with patience, understanding, and years of insight. After-sales questions were quickly followed up. This team cares. More
by kfitzgerald3
March 16, 2021
Dennis is the best salesman I have ever worked with. Ask for Dennis Vogel when buying your next car!!!! This is the 3rd car from him!!! for Dennis Vogel when buying your next car!!!! This is the 3rd car from him!!! More
by irpatty
March 16, 2021
Super friendly and easy to work with staff. This was our first experience buying a brand new car and both Roy and Jake were extremely patient helping us through the process and explaining everything first experience buying a brand new car and both Roy and Jake were extremely patient helping us through the process and explaining everything More
by dmbaker1984
March 16, 2021
Over all great experience! Everyone was extremely helpful with me getting the car I wanted. I definitely recommend going to this dealership and working with Roy to get a car! He was able to answer every ques with me getting the car I wanted. I definitely recommend going to this dealership and working with Roy to get a car! He was able to answer every question I had and provide me with what I needed. It was a super friendly environment with lots to offer while you wait. The finance department was also very great with getting me an affordable rate with me being a first time car buyer. More
by Maddyswift
March 15, 2021
2 hours and 20 minutes (while waiting) to complete an oil change. Completely unacceptable!! I do not know names of any employees I worked with. Service Manager did provide a coupon for free oil change. That change. Completely unacceptable!! I do not know names of any employees I worked with. Service Manager did provide a coupon for free oil change. That being said, this is unacceptable with regards to the amount of time More
by J1163MAC
Employees Worked With
Service Manager
March 15, 2021
Overall this dealer has always made things right in the Overall this dealer has always made things right in the end. Some situations are handled more professionally than others. My latest visit was because Overall this dealer has always made things right in the end. Some situations are handled more professionally than others. My latest visit was because my 2020 Camry with 5000 miles on it would not start one morning, completely dead. I had to have a Tow Truck come and get the car and then ride with the tow vehicle to the dealer. My car had been into that dealer seven days before this for maintenance and I pointed out that my info center said it needed dealer attention for some sensor problems. Today after towing my car into the dealership and waiting in their waiting room for 45 minutes, I was told that there was a service bulletin about battery drainage, a programming issue, in this model. I am disappointed that Toyota doesn’t check all service bulletins for a particular vehicle when the vehicle is hooked up at Toyota dealerships. Especially if they have seen this problem recently, as I was told that they haven’t had any problems after addressing this service bulletin on others.🤔 More
by JEPOTGETER85
Employees Worked With
Byrd Harderman Jr
March 15, 2021
They we helpful and fast. The work was completed as scheduled and the cost was a very good deal compared to other dealerships. Thanks guys. scheduled and the cost was a very good deal compared to other dealerships. Thanks guys. More
by Jim
Employees Worked With
