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My Auto Import Center

Muskegon, MI

4.6
4,708 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Subaru, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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1860 East Sternberg Rd.

Muskegon, MI

49444

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Showing 4,708 reviews

March 12, 2021

We had great service, didn’t have the exact vehicle we wanted on the lot, but Shadric found exactly what we wanted and had it delivered. He did a great job!! More

by bensonrav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bekah Wehman, Shadric Hawley, Alex Hoffman
Mar 15, 2021 -

My Auto Import Center responded

We are excited to hear about your great experience at My Auto Import Center with our Sales Specialist Shadric Hawley. Thank you for the great review and for trusting our team with your business.

March 12, 2021

Great customer service and support. Logan was attentive and listened to what we were looking for. Steve and Jake were great at getting everything finalized. Thanks Team! More

by mmdiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 12, 2021 -

My Auto Import Center responded

We love hearing you were 100% satisfied with your Sales Specialist, Logan. Thank you for trusting the team at My Auto Import Center and My Volkswagen of Muskegon with the purchase of your Volkswagen Atlas!

March 11, 2021

Rob was great ! I've known for a while that we wanted a Subaru Outback and My Auto is the very best. I'm hopeful we'll now have years of positive experiences together. Soon we'll be looking to replace a More

by mihiker
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rob Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

My Auto Import Center responded

We are so happy that you were given excellent customer service and thought our Sales Specialist Rob Gould was great! We hope you enjoy your Subaru Outback. The My Auto Group looks forward to your return and helping you select your second vehicle. Thank you for the compliment and for the five-star rating!

March 11, 2021

Made 3 trips back and forth to finalize purchase. my initial contact with Kate was excellent, very welcoming and helpful.Answered all of my questions,and didn't feel rushed at all.My third time purchasi More

by jslakeside
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gregory Ireland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bekah Wehman, Katlyn Kaffenberger
Mar 12, 2021 -

My Auto Import Center responded

We are delighted to hear you were given excellent customer service from our Sales Specialist, Katlyn Kaffenberger! We hope you enjoy your new vehicle! Thank you for the great rating and for trusting the team at My Auto Import Center and My Toyota of Muskegon with your business.

March 11, 2021

Amazing service and top notch sales team. This has been our second time purchasing a Subaru at MyAuto and wouldn’t have done it with any other sales REP! Thanks again Katie! More

by RJC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gongalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

My Auto Import Center responded

We are so happy that you were 100% satisfied with our Sales Specialist, Katie Brown! We hope you enjoy your new Subaru! Thank you for the Five-star rating and for trusting the team at My Auto Import Center and My Subaru of Muskegon with your business.

March 10, 2021

Shout out to my auto but most certainly Roy for sticking in our budget and getting us two new cars!!! Roy stuck with us even though it took all day! He got us in something we didn’t even know we wanted unti More

by Felicia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Van Liere
Mar 12, 2021 -

My Auto Import Center responded

We are so happy that you were given excellent customer service by our Sales Specialist, Roy Van Liere! We hope you enjoy your 2021 Volkswagen Tiguans. Thank you for the five-star rating and for trusting the team at My Volkswagen of Muskegon with your business!

March 10, 2021

The customer service was great. My husband and I felt satisfied with our experience. I would say buying a used vehicle I hoped for a perfectly clean vehicle, but there were a couple areas missed inside. More

by katelyngreiner.kg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitchell Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bekah Wehman
Mar 11, 2021 -

My Auto Import Center responded

We are very sorry to hear you were not 100% satisfied with your most recent experience at our dealership. We appreciate the positive rating and thank you for your business.

March 10, 2021

This is the fourth car we have purchased from My Auto, and I have to say each experience has been good. The car that I found meets all of my requirements, and the friendly sales people were able to help m More

by vanottep
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Ireland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Wiedenhoeft, Bekah Wehman
Mar 10, 2021 -

My Auto Import Center responded

We are delighted to hear you are 100% satisfied with your most recent visit to our dealership. Thank you for the five-star review and for your continued loyalty to My Auto Import Center!

March 09, 2021

Sales staff was friendly and did not pressure. One recommendation I would make spend more time going over all the technology, they helped with phone and few questions I had but when I got home I found More

by lewis7764
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Vogel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

My Auto Import Center responded

We are very sorry to hear you were not 100% satisfied with your most recent experience at our dealership. Please contact our Used Car Sales Manager Charlie Knapp at cknapp@themyautogroup.com. We look forward to hearing from you. Thank you for your time.

March 09, 2021

I was able to get my dream car with Will at My Auto! My dog loves his new spacious back seat and we'll be enjoying it all summer! Thanks My Auto! More

by darciecoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Smith
Mar 10, 2021 -

My Auto Import Center responded

We are delighted to hear you were 100% satisfied with your most recent visit to our dealership and with the service you received from our Sales Specialist, Will Smith. We hope you and your dog love your new vehicle! Thank you for the great review and for trusting My Auto Import Center with your business!

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