New Century Honda - Service Center

My experience at the Honda dealership of Glendale was very good. I went in for a service, was taken care of promptly and nicely, my things were packaged in plastic for safety, and the customer service wa very good. I went in for a service, was taken care of promptly and nicely, my things were packaged in plastic for safety, and the customer service was spot on. More

Good service..Completed servicing my car as told and expected. Price is higher than expected. Hope to receive discount or coupon to lower the cost. Thanks! expected. Price is higher than expected. Hope to receive discount or coupon to lower the cost. Thanks! More

Good dealer,friendly, but wish they can fix the problems same day, I hate to lose my time to take back my car!! Thank you same day, I hate to lose my time to take back my car!! Thank you More

Chris explained to me whats need to be done. He really take time to listen to me and explain everything. Very friendly and easy to talk to. take time to listen to me and explain everything. Very friendly and easy to talk to. More

The service was great and Haybert was awesome! He was able to get my service order in a timely manner. And he’s cute too able to get my service order in a timely manner. And he’s cute too More

The service center was open and provided Friendly Service people...quick and efficient! Only performed the work I asked for and nothing more...I'll be back! people...quick and efficient! Only performed the work I asked for and nothing more...I'll be back! More

The service department’s staff are very friendly and keep you updated on the status of your car. So far the prices have been fair and the workmanship is fine. you updated on the status of your car. So far the prices have been fair and the workmanship is fine. More

David is the best service supervisor I ever met. Thank you David. He is very knowledgeable and professional. I will see him again when I need service. you David. He is very knowledgeable and professional. I will see him again when I need service. More

Alex had great customer service and called to notify me when my car was ready. The car was ready under the 3 hour minimum as well :) when my car was ready. The car was ready under the 3 hour minimum as well :) More

Awful - what was expected to be a 2 hour appointment was quoted as 5 hours when I got to the dealership. Then, 5 hours later, an additional hour was added. All in, a 6 hour job. Terribly unorganized and poo quoted as 5 hours when I got to the dealership. Then, 5 hours later, an additional hour was added. All in, a 6 hour job. Terribly unorganized and poor communication. More