Niello Volkswagen

I've always liked this dealership and have purchased cars there 3 or 4 times previously. Stephen Richardson was extremely helpful, going above and beyond, and other agents I came in contact with were welcom there 3 or 4 times previously. Stephen Richardson was extremely helpful, going above and beyond, and other agents I came in contact with were welcoming and helpful as well. Yours is a very comfortable dealership to visit and buy a car. More

Nice folks. They squeezed my car in when another repair shop failed to diagnose a coolant leak. Niello misdiagnosed the problem at first, but corrected the pro They squeezed my car in when another repair shop failed to diagnose a coolant leak. Niello misdiagnosed the problem at first, but corrected the problem. I had to rent a car for a week, and like everything else, repair costs have skyrocketed. But they are nice to work with and the car is fixed. More

Responsive team. Good experience for purchasing of car. Was only there for 3 hours and didn’t feel like a drag. Good experience for purchasing of car. Was only there for 3 hours and didn’t feel like a drag. More

Very quick transition. Great upfront communication! Love doing complete online buying, with delivery of car in a few hours. The delivery guy was very nice and professional. Great upfront communication! Love doing complete online buying, with delivery of car in a few hours. The delivery guy was very nice and professional. Great overall experience, I would highly reccommend. More

Amazing customer service, quality work, good price and I was in and out within 3hrs for a 30k service. Nicely done. was in and out within 3hrs for a 30k service. Nicely done. More

Everyone was great! ! Drove a few cars to pick which one we wanted and it went smoothly. They fed us lunch while we were doing paperwork too. GREAT Experience ! Drove a few cars to pick which one we wanted and it went smoothly. They fed us lunch while we were doing paperwork too. GREAT Experience More

Jose was the best from the beginning to the end. We came in for an initial appointment that was convenient for us. Afterwards, he didn’t barrage us with phone calls and texts and told us that whenev We came in for an initial appointment that was convenient for us. Afterwards, he didn’t barrage us with phone calls and texts and told us that whenever we were ready let him know, but in the meantime we were sent emails that were updated with the current stock. When we finally decided to make the move, he answered all of our questions and concerns and went over how to operate all the features. He listened to what we needed and made it happen without being pushy. Such a valuable team member for the Neillo VW team. Jose ensured generational customers from our family with his customer service. Thank you!! More

I had an electrical error code on my 2021 ID. 4. I tried to use my local dealer, but they were unaccommodating and generally awful to work with. Brent and the team at Niello were the exact opposit 4. I tried to use my local dealer, but they were unaccommodating and generally awful to work with. Brent and the team at Niello were the exact opposite. They accommodated me in my time of need, provided me with a great loaner car, and were an extraordinary partner in dealing with the issue. Having a positive experience is the norm at Niello, and that's why I purchased my car from them! More

Jamal was wonderful. Everyone was super helpful and personal without being pushy, which I really appreciate! I love my new car and I'm very happy with my experience. It w Everyone was super helpful and personal without being pushy, which I really appreciate! I love my new car and I'm very happy with my experience. It was the most seamless of any car buying experience I've ever had! More

Done great job I appreciate him for that customer service it’s too good 10 out of 10 it’s too good 10 out of 10 More