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Niello Volkswagen
Sacramento, CA
1,241 Reviews
Welcome to Niello Volkswagen
Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,241 reviews
February 01, 2024
I am very satisfied withe the great customer service, Matt is courteous, knowledgeable and professional and had my vehicle ready and all the issues addressed on time. He does take good care of his clie Matt is courteous, knowledgeable and professional and had my vehicle ready and all the issues addressed on time. He does take good care of his clients. More
by benanin
Verified CustomerEmployees Worked With
January 31, 2024
They were caring and genuine people who want to make sure you are making the perfect decision. Will 100% be doing business again. you are making the perfect decision. Will 100% be doing business again. More
by ANDYROHOSY
January 30, 2024
Nice people , great service, wonderful customer care . I wish we lived near Niello , so we could take our VW to them. Financing our car was a great deal with zero percent interest Thank you to all Nie I wish we lived near Niello , so we could take our VW to them. Financing our car was a great deal with zero percent interest Thank you to all Niello staff especially Terry Conway More
by KOLAT57
Employees Worked With
Michael Ellis
January 30, 2024
Great service and communication thank you very much It was a pleasant experience . See you next time was a pleasant experience . See you next time More
by ANDREWWTURNER
Employees Worked With
January 28, 2024
I would have liked a lot more communication. I don’t like the fact that I had to call to find the status of my car. I was told it would be back the same day which it was but I had to push to ens I don’t like the fact that I had to call to find the status of my car. I was told it would be back the same day which it was but I had to push to ensure that it was otherwise everyone was very friendly, very helpful and was able to get my car completed and home by the time I need it. I really appreciate the fact that they come and pick my car up and bring it back to me since I struggle to be able to drive it over to the dealership that is a wonderful extra that I really truly appreciate More
by RADGMA1Gentry
Employees Worked With
January 28, 2024
Excellent service. Prompt and responsive by text when my car was being serviced. Lyft provided complimentary. Very good experience! Prompt and responsive by text when my car was being serviced. Lyft provided complimentary. Very good experience! More
by juniper
Employees Worked With
Other Employees :
Roger Bybee, Daijah Marsh-Macias, Taylor Gaynor, Claire Thomas
January 27, 2024
Stephen and Alex from finance were both awesome. This was my second time working with both of them and they made it easy This was my second time working with both of them and they made it easy More
by MADELINE
January 27, 2024
As always Niello is taken care of my vehicle needs. Will always recommend them for an VW driver Will always recommend them for an VW driver More
by PETERM23
January 27, 2024
They Helped me out so much with my old car to my brand new car great experience new car great experience More
by KELSEYHARRIS1218
