Norm Reeves Honda Superstore Cerritos - Service Center

Ramiro Montes is great service advisor! He always offers the proper attention and notifies me when there’s an issue and gets resolved. He always offers the proper attention and notifies me when there’s an issue and gets resolved. More

My sales person Kim Lujan is fantastic and I will come back for my next car with her. back for my next car with her. More

Been coming to this dealership for a long time. They take real good care of both my cars. First time Robert helped me and it was a good experience!!! They take real good care of both my cars. First time Robert helped me and it was a good experience!!! More

I was told that the service would take about an hour. I waited around for more than an hour and a half. I did not receive a text or a phone call so I decided to go to the service department and check it I waited around for more than an hour and a half. I did not receive a text or a phone call so I decided to go to the service department and check it out. I noticed my car was done and waiting outside in the parking lot. I walked over to Aaron’s desk and I noticed 4 guys talking and laughing amongst eachother but I did not see Aaron. I walked over and they told me that he was on lunch. I saw my key sitting on the desk on top of the RO. These guys were so busy talking to themselves that they couldn’t text or call me to notify me that my car was done. Very inconsiderate of peoples time. Very upsetting. More

I had already fill out the survey. Read it No interested in doing it shaking Read it No interested in doing it shaking More

The dealership helped me out and Joseph Vargas explained everything. He's great with customer service. I would refer him to anybody everything. He's great with customer service. I would refer him to anybody More

Great service as always! I got my vehicle back at the appointed time. They checked my tires since I instructed them to check the front left tire but I think my tires were n I got my vehicle back at the appointed time. They checked my tires since I instructed them to check the front left tire but I think my tires were not inflated enough even though all 4 tires were between 33 to 38 psi. I would have preferred all tires were at 40 psi so I can always get a better mileage on my gas. More

Excellent customer service on service from advisor and technician workmanship on my multiple vehicles I bring to Norm Reevs technician workmanship on my multiple vehicles I bring to Norm Reevs More

Was ok - told to watch drip from transmission and bri g it back if worsens it back if worsens More

This service center is very communicative and always checking for the needs of my car. checking for the needs of my car. More