North Penn VW

Excellent experience buying a certified pre-owned 2015 Jetta I was looking for a reasonably priced recent model VW Jetta, and I found a listing on the Autotrader site for what looked to be a perfect match posted I was looking for a reasonably priced recent model VW Jetta, and I found a listing on the Autotrader site for what looked to be a perfect match posted by North Penn Imports for.a certified pre-owned 2015 Jetta. The posting included numerous high quality photos, and a complete list of features for the car. I used to Autotrader site’s request to contact feature to find out more information Bout the car. Shawn Shaffer emailed me back early the next morning, and I was able to get all the information I needed. Once I lined up my financing, I called Shawn again the next day, and arranged to travel up to look at the car. I live just south of Washington DC, so traveling close to 200 miles to look at a car was a leap,of faith. But it was absolutely worthwhile, the car was immaculate, I would swear it was new. Bill Kurz showed me around the car, and took me for a test drive, he was incredibly helpful and knowledgeable about the car, best sales manager I could have asked for. Jason Hartman helped me with some additional insurance coverage, and I was able to drive home to DC with a car that far exceeded my wildest expectations. The entire North Penn Imports team was friendly and professional, and the dealership was clean, modern, and comfortable. I’m thoroughly satisfied with my experience, and would highly recommend North Penn Imports to anyone looking for a new or certified pre-owned VW. More

Pleasant experience buying a certified pre-owned 2014 Golf I recently traded in my 2003 Golf for a 2014 Golf. My salesman, Bill Kurz, was extremely patient and helpful. He was not pushy in any way, and was k I recently traded in my 2003 Golf for a 2014 Golf. My salesman, Bill Kurz, was extremely patient and helpful. He was not pushy in any way, and was knowledgeable about the car and its technology. He took the necessary time to make sure I felt comfortable with the car and final price, before settling the deal. After getting the car home, I quickly noticed some dents on the rear tailgate that were not obvious to me at the dealership. I also found that one of the cords was broken that lifts the tailgate cover. I called Bill less than 24 hours after buying the Golf, and expressed my concerns. He agreed to arrange for me to come back and have these issues resolved. By the way, the "Dent Guy", Andy, did incredible work! Andy was quick, yet extremely thorough. Overall, I am happy with my experience at North Penn Imports and would recommend it to other VW fans. More

2018 Atlas I felt as if the initial price that I was given was extremely fair, and no other dealership would or could beat it. I appreciated the lack of email a I felt as if the initial price that I was given was extremely fair, and no other dealership would or could beat it. I appreciated the lack of email and phone stalking. More

No Pressure Did most of the foot work on line. When we went to the dealership that evening, the cars of interest were out and ready for the test drive. We were ab Did most of the foot work on line. When we went to the dealership that evening, the cars of interest were out and ready for the test drive. We were able to do the test drive without a rep from NP Imports, which is nice. Liked the car and decided then and there that it was the one. My husband mentioned that I was interested in another brand. Bill our rep, encouraged me to test drive it. I did then came back to the Jetta. From that point, the deal was closed in a matter of a couple hours and I drove a detailed car home. Felt like I got a good value and everyone was gracious. More

Great Experience! Joe DePhillipo, John Balassis, & Fred Shelp are a group of very professional men! They went above & beyond to help me meet my needs. Their patience & Joe DePhillipo, John Balassis, & Fred Shelp are a group of very professional men! They went above & beyond to help me meet my needs. Their patience & guidance really helped me through the purchasing of my first car, so thank you! I highly recommend this place to anyone who is in the market for a new car! More

Great experience This is my second car I have purchased from Joe. Joe got me the best deal and was out of the dealership in an hour This is my second car I have purchased from Joe. Joe got me the best deal and was out of the dealership in an hour More

Excellent Service, no pressure Pros: No haggle, no pressure, excellent service, amazing price. Delivery was quick and easy. Worth the 1 hour travel to purchase from North Penn. Pros: No haggle, no pressure, excellent service, amazing price. Delivery was quick and easy. Worth the 1 hour travel to purchase from North Penn. Cons: None at all. More

Great Job Retaining Business I've come to this shop for all of my service and latest lease of a 2015 Jetta so now that the time had come to turn that lease in of course I made the I've come to this shop for all of my service and latest lease of a 2015 Jetta so now that the time had come to turn that lease in of course I made the decision to return. I'm so glad I did I love the new car that I am in and the service I received on such short notice. By the time I made the decision to go forward with the car I wanted it was just hours before they closed and I was able to drive out in the new vehicle by the time they closed. Many thanks to Greg who stayed after hours to go over specific details of the new car and made sure everything was right before I left. More

AMAZING SERVICE, FRIENDLY, NO PRESSURE Ive bought over 15 cars in my life time, this was the first time I have ever pulled the trigger and purchased a BRAND NEW CAR. Matt made the experien Ive bought over 15 cars in my life time, this was the first time I have ever pulled the trigger and purchased a BRAND NEW CAR. Matt made the experience easy and fun. I am in love with my Passat, I would recommend anyone who needs a vehicle to see North Penn VW asap!!! More

Same car, just a few years later I walked onto the lot in 2012 to test drive the then, Jetta Sportwagen. When I returned just last month, I was amazed Bill remembered me! We took I walked onto the lot in 2012 to test drive the then, Jetta Sportwagen. When I returned just last month, I was amazed Bill remembered me! We took out a cpo 2015 Golf Sportwagen which now sits in my driveway. Couldn't be happier with the car, the price, or the service. Bill and Jason made for an excellent buying experience. More