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Northside Lexus

Spring , TX

Overview
Employees
Reviews
Vehicles
4.9
7,018 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 7,018 reviews

December 23, 2023

Very good experience, I appreciate the knowledge and time Doug provided. Very good at what he does without making you feel like you’re talking to sales. More

by ctpnguyen12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Tosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2023 -

Northside Lexus responded

We're glad to know you had a positive experience with Doug at Northside Lexus! Our team always aims to provide knowledgeable and pressure-free service. Thanks for the review!

December 23, 2023

The customer service was excellent. Everyone was polite and respectful. My service guy was wonderful. Steve was a pleasure to work with. I only spent about two hours on this. More

by Dwashington139
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Washington
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Dec 26, 2023 -

Northside Lexus responded

We're delighted to know that you had an excellent experience with our team, especially Steve. Thanks for choosing Northside Lexus and taking the time to share your feedback!

December 22, 2023

They made the process of purchasing a car quick and simple. Excellent quality of service. More

by anita12007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2023 -

Northside Lexus responded

Anita, we are delighted to hear you had a quick and easy experience at Northside Lexus! Enjoy the new ride, and drive safely!

December 22, 2023

Professional, knowledgeable and friendly. Both John and Jesse were easy to work with. My only recommendation is to have a system in place that notifies your customers status of an incoming a More

by mhume06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Busboom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thiam Oum
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Breaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Cullingford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2023 -

Northside Lexus responded

We appreciate your feedback and are glad to know that our team at Northside Lexus made a positive impression. Your suggestion about updates on incoming automobiles is well noted, as we're always looking for ways to improve customer experience. We will make sure John, Jesse, and Jeff receive your kind words, and we look forward to serving you in the future!

December 22, 2023

Steve was very persistent, professional and courteous. He kept in touch with us for 5 months. More

by KATHYR892
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2023 -

Northside Lexus responded

Kathy, we are so glad to hear that Steve assisted you so greatly and provided professional communication throughout the sales process. Thank you for choosing Northside Lexus and for sharing your positive feedback!

December 22, 2023

We had a fantastic experience with John. He answered all of our questions and presented us with multiple options. Best buying experience I’ve had. Northside Lexus was a pleasure to work w More

by dmrose4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Scogin
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Breaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2023 -

Northside Lexus responded

We're delighted to know you had a fantastic experience with John and our team at Northside Lexus. It's great that all your questions were answered, and we could provide multiple options for you. Thanks for recommending us!

December 22, 2023

The service and friendly atmosphere were outstanding. I will recommend your dealership to my friends and family. More

by clay.cornett44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Trice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Aldridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Mills III
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2023 -

Northside Lexus responded

We're so glad to know you enjoyed the friendly atmosphere and service at Northside Lexus, Clay! We appreciate your recommendation to friends and family. Safe travels ahead!

December 21, 2023

The dealership is super clean, staffs are nice, specially my salesperson (Anh) is super helpful for every step of the process. Highly recommended Northside Lexus and Anh! More

by TINANGUYEN3009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anh Vu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2023 -

Northside Lexus responded

We're delighted to know that you had a great experience with Anh and the rest of our team at Northside Lexus. Thanks for recommending us!

December 21, 2023

Bobby was a great salesperson to work with and took the time to answer all of my questions. More

by katmlr09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2023 -

Northside Lexus responded

Thank you for the review! We appreciate the kind feedback about Bobby and hope to see you again at Northside Lexus. Safe travels!

December 21, 2023

Joshua was great and took care of getting 2 vehicles we wanted, coming out of state was no problem. He took great care of us. More

by rblewis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thiam Oum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Cullingford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2023 -

Northside Lexus responded

We're glad to know Joshua was able to assist you in finding the perfect vehicles, even from out of state! Thanks for choosing Northside Lexus and sharing your positive experience. Safe travels with your new rides!

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