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Northside Lexus

Spring , TX

4.9
6,997 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,997 reviews

May 19, 2022

We once again went through the leasing experience for our RX 350 with Northside Lexus. Though concerned engulfed us as we entered the dealership, we were quickly greeted by Michael Featherstone and were sm More

by aedestouet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
May 19, 2022 -

Northside Lexus responded

Thank you for choosing Northside Lexus! We love to hear that Michael and James helped the leasing process go smoothly. We are so glad that you're enjoying your Lexus RX 350 and are satisfied with our service. Hope to see you next time!

May 19, 2022

Service was SPECTACULAR! !! I feel very welcomed everytime I come to northside. They are very different from any other Lexus dealers as their service and customer satisfaction More

by KD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Gilmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Northside Lexus responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Northside Lexus team. Safe travels, and we are looking forward to seeing you back next time!

May 19, 2022

Northside Lexus dealership went way beyond what a normal dealership would do. My used Lexus I purchased had hail damage that we were not aware of. We got another used vehicle, same color and they drove it More

by SHARON.NULISCH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Northside Lexus responded

Sharon - thank you for this amazing review of Northside Lexus! We're thrilled that our team went above and beyond to support you! We appreciate these kind words, and we wish you many happy miles down the road!

May 19, 2022

Courtesy professionalism salesmen the car sr 350 is awesome my wife and I are super happy More

by cantu0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Northside Lexus responded

Thank you for taking the time to review us! We are so glad to hear that you and your wife had such a successful purchase experience working with the Northside Lexus team. Drive safely in your new vehicle, and we hope to see you back!

May 19, 2022

Good customer Service. No pressure. Very friendly and welcoming employees! I first visited for maintenance on my old Lexus. Was impressed with the dealership that I said ne More

by Aura1960
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria DeHoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Northside Lexus responded

We are proud to have earned your five-star review and your continued business! Thank you for choosing Northside Lexus and for stopping by to share your experience. Safe travels ahead!

May 19, 2022

He listens. Very knowledgeable about his product. Great person to work with. Thank you very much. More

by efcaison
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Yeomans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
May 19, 2022 -

Northside Lexus responded

We're glad you received the attentive care we're proud of. From everyone here at Northside Lexus, thank you for your kudos and glowing review. We hope to see you again!

May 19, 2022

The Lexus employees have been helpful and courteous throughout our 20 year relationship. The service area is always clean and efficient and it is apparent that at Northside Lexus, the customer comes fi More

by slgalbraith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
May 20, 2022 -

Northside Lexus responded

Thank you for the great review! We are so glad to hear that you have had such a successful experience working with the Northside Lexus team over the years. Drive safely, and we hope to see you back again down the road!

May 19, 2022

Donnie was a huge help and everyone was an absolute joy to work with. I highly recommend and will be back for my next car! More

by Spconner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Northside Lexus responded

Thank you for the five-star rating and for sharing your appreciation for Donnie! The Northside Lexus team is always thrilled to see when our team is making our customers happy, so thanks for sharing. See you next time!

May 18, 2022

Sales person did not seem very motivated to make a sale. He was reactive in his communication, and then asked me to give him a 5 star review. The lady that provided the technology information was very hel More

by hlhamilton99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Makrakis
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Northside Lexus responded

I am sorry that you were not left with a better impression. Customer service is our priority, and I apologize if we missed the mark. Your feedback will be discussed with our team to ensure we improve moving forward and if there is anything I can do to better your experience, please feel free to give me a call. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

May 18, 2022

Terrific experience! Javier is very professional and easy to work with! Highly recommend Javier and Northside Lexus. More

by Justin Rodriguez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Northside Lexus responded

Justin, your recommendation of Javier and the team means so much to us! Thank you for choosing Northside Lexus and for stopping by to share your support. Safe travels ahead!

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