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Northside Lexus

Spring , TX

4.9
6,912 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,912 reviews

April 27, 2025

This is my third purchase from Northside Lexus! Ashley Nguyen in sales and Caleb Vario in finance were a pleasure to work with. Quick and easy transaction like always. I especially appreciate the w More

by Anton42192
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Northside Lexus responded

Thank you for your continued trust in Northside Lexus! We're delighted to hear that Ashley and Caleb made your third purchase just as smooth and enjoyable. It's great to know our warranty options have been beneficial for you, and we look forward to assisting with any future needs!

April 26, 2025

Yes. We have recommended it because of relationships. As a consequence, friends purchased a TX. More

by WALTIM5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Pendergast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Northside Lexus responded

The team at Northside Lexus loves seeing great reviews! Thank you!

April 26, 2025

My experience with Northside Lexus was very horrible. Dealing with Caleb was the worse experience ever. He's very rude, full of himself and looks down on customers. The thought of a young black woman w More

by preciousnorma0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Caleb Vario
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Marshal
Apr 30, 2025 -

Northside Lexus responded

Thank you for sharing your experience. It's concerning to hear about the interaction that left such a negative impression, and we sincerely apologize for any disrespect or discomfort caused during your visit. We strive to treat all our customers with equal respect and professionalism, regardless of gender or financial status. If you're open to discussing this further so we can address these issues internally, please reach out at your convenience. Thank you, Doug Gilmer - Finance Manager - 281-569-3477

April 26, 2025

I had an unpleasant experience when I visited this particular dealership. Austin was great but the finance department was horrible. I doubt I will ever visit again. More

by preciousnorma0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Caleb Vario
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Northside Lexus responded

I'm sorry to hear about your experience with our finance department. We want our customers to feel confident throughout their time working with us, and we encourage you to reach out if you'd like to discuss this further. Thank you, Doug Gilmer - Finance Manager - 281-569-3477

April 26, 2025

So far my experience with Northside Lexus has been a very good experience. Salesman Chris Harris has been a pleasure to work with. More

by darryal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Northside Lexus responded

Darryal, we're delighted to hear that Chris has made your experience at Northside Lexus a positive one. Thank you for sharing this feedback!

April 26, 2025

Jared was so awesome & communicative. He really made the buying process hassle-free and enjoyable for me. More

by ageorge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared States
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Northside Lexus responded

We're delighted to hear that Jared made your experience at Northside Lexus enjoyable and hassle-free. Thank you for sharing this positive feedback!

April 25, 2025

Lisa was very knowledgeable on the new vehicle i purchased GS555, made the purchase easy ... her customer service is Top notch ! More

by tryit691
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Scogin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Northside Lexus responded

We're delighted to hear that Lisa provided top-notch service and made your Northside Lexus purchase of the GS555 a breeze! Enjoy your new vehicle, and thank you for choosing us!

April 25, 2025

Second purchase from Northside Lexus & have referred friends. Best car buying experience out there, job well done. More

by KERRYIMTX
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Northside Lexus responded

Thank you for choosing Northside Lexus again and for referring your friends! We're delighted to hear that you've had the best car buying experience with us. We appreciate your support and look forward to serving you in the future!

April 25, 2025

Exceptional job performance is order of the day with every one up and doing at Lexus Northside. More

by BOSEAJAGUN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Northside Lexus responded

Thanks so much for the review. We look forward to your next visit to Northside Lexus!

April 24, 2025

Rex was great! He was very thorough with everything. Very professional. Loved working with him. He made the car buying experience very easy. More

by Denise.Wood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rex Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Northside Lexus responded

Denise, we're delighted to hear that Rex made your car buying experience easy and enjoyable at Northside Lexus. Thank you for sharing your positive feedback!

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