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Northside Lexus

Spring , TX

4.9
6,970 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,970 reviews

October 13, 2020

Good experience with Northside Lexus while I bring back newly purchased 2021 RX 350 for installation of side moldings. Sales consultant Nick Makrakis is courteous and very helpful. Thanks again, Nick fo More

by Thanh Vo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Finley
Oct 13, 2020 -

Northside Lexus responded

Hi Thanh - Thank you for the review! It is great to hear that you are so happy with your new 2021 Lexus RX 350. We appreciate your business and you taking the time to shout out Nick. Safe travels, and we hope to work with you again at Northside Lexus!

October 13, 2020

Everyone was organized, professional, and friendly. They all took the time to make sure we were taken care of. Their was no pressure on us for time to ask questions. More

by GARYPAULSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared States
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Northside Lexus responded

Hi Gary - Thank you for taking the time to review us! It is fantastic to hear that the team delivered such a thorough and professional experience. We appreciate your business and hope to work with you again at Northside Lexus!

October 12, 2020

As always, these guys take customer service up to the next level. That combined with a great car like the Lexus makes Northside Lexus a no brainer. More

by timseay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Craioveanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Northside Lexus responded

Thank you so much for the 5-star review of Northside Lexus! "Northside Lexus a no brainer" - we like the sound of that. Thank you for taking the time to leave a kind review and we hope to have the opportunity to earn your business again in the future!

October 11, 2020

We love this dealership and its people! Jared Postma is our favorite sales person. He always takes great care of us when we're looking for a new car. Kyle Galindo is our favorite service guy! He's on my More

by LSTERNICK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Postma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Galindo
Oct 12, 2020 -

Northside Lexus responded

Thank you for your continued support of Northside Lexus. It made our day to see that Jared and Kyle always work hard to meet your needs. We look forward to working with you during your next visit!

October 11, 2020

Location of Northside Lexus dealer is convenient and easy to access. Sales consultants are friendly, helpful, and knowledgeable of the cars and more importantly about nice treatment of customer. Thanks fo More

by Thanh Vo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The I.T. Guy who teaches me on various controls options in the new RX350., Joseph Finley
Oct 12, 2020 -

Northside Lexus responded

Thank you for sharing such wonderful feedback for our Northside Lexus team. We take pride in offering 5-star service for guests and it's great to hear that always comes through to you. Hope to see you next time!

October 10, 2020

This was my first purchase at Northside Lexus. I expected to look around and make a decision in a few days. Nick Makrakis was at the desk when I walked in and he assisted me. Nick was wonderful to More

by raylex1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The young man that showed me all about my vehicle. Jared, I think. He was excellent and quite helpful.
Oct 12, 2020 -

Northside Lexus responded

Welcome to the Northside Lexus family! We appreciate you allowing us the chance to earn your business and are delighted to hear the Nick made it easy for you to get into your new vehicle. Thank you so much for taking time to share feedback about our service and facilities. We hope that your new vehicle is treating you well!

October 09, 2020

Always organized and prepared. Made a mistake on my name which cost about 45 minutes of my time. Asked them to be more careful when I am checking in next time. More

by wandee0
Recommend Dealer
Yes
Employees Worked With
Chase Fisher
Oct 09, 2020 -

Northside Lexus responded

Our apologies for this error and the inconvenience it caused. We are grateful for your business and look forward to impressing you at your next visit! Thank you from the Northside Lexus team.

October 09, 2020

Excellent experience Wonderful staff. Go see Barry Bartel, He was wonderful to work with. Tyler Stephens always takes care of his clients. Aniekan in service is the best. We love Northside Lexus. More

by WINHALL6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aniekan Edem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Bartel
Oct 09, 2020 -

Northside Lexus responded

Thank you for reviewing Northside Lexus! We're pleased to hear that Barry, Tyler, and Aniekan consistently take care of you as customer satisfaction is our goal. Hope to see you next time!

October 08, 2020

This was my 10th straight purchase of a Lexus. It is always a positive experience. They found the car I wanted and had it to me the next day. Will never purchase anything else. More

by Bobcat73
Recommend Dealer
Yes
Employees Worked With
Barry Bartel, Brent Penn
Oct 08, 2020 -

Northside Lexus responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Northside Lexus, and we are so grateful for your longtime business. We hope that you continue to enjoy your newly purchased vehicle!

October 08, 2020

This is a great dealer. I am very happy with your services. Nice salesperson. Financial department was very fast and very helpful. Very highly recommend! More

by Katie Tran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 08, 2020 -

Northside Lexus responded

Thank you for taking the time to review us, Katie! We appreciate your business and are happy to hear that you had such a fantastic experience at Northside Lexus. Safe travels and we hope to see you again down the road!

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