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Northside Lexus
Spring , TX
6,975 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel!
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,975 reviews
September 20, 2018
My go to place for vehicles I have enjoyed a relationship with Northside Lexus since 2012. Service has always been excellent. Friendly and no pressure sales. Looking forward to d I have enjoyed a relationship with Northside Lexus since 2012. Service has always been excellent. Friendly and no pressure sales. Looking forward to driving my new 2019 ES hybrid. More
by JRMohr
September 20, 2018
Friendly and Competent Service I’ve been a customer of Northside Lexus for over 10 years now. Service is outstanding, very knowledgeable sales staff, never feel they put that awful I’ve been a customer of Northside Lexus for over 10 years now. Service is outstanding, very knowledgeable sales staff, never feel they put that awful press on you, the one we all dread. Highly recommend them. More
by Goranhaag
Verified CustomerEmployees Worked With
Marcus Atkins, financing, Steve Brandon
September 20, 2018
Wonderful & extremely knowledgeable staff. Very clean premis Wonderful & professional staff. Extremely clean premise! Ava Nguyen was extremely knowledgeable about the car features. She was excellent in explai Wonderful & professional staff. Extremely clean premise! Ava Nguyen was extremely knowledgeable about the car features. She was excellent in explaining how things work. Doug was also great. Very courteous! More
by MIKEMAGDALENO
September 20, 2018
It was awesome.. Larry Kidd was Super nice and polite.Thank I was so amazed at the friendliness of everyone there.. We were treated like real customers. Being that we are Hispanic.. Thank you for everything. I was so amazed at the friendliness of everyone there.. We were treated like real customers. Being that we are Hispanic.. Thank you for everything. More
by REYESIRMA1957
September 19, 2018
very efficient.operation and no hassle competitive price. Northside listened carefully to what I wanted and showed a major "can do" attitude to every request that I had. It was a truly enjoyable experience d Northside listened carefully to what I wanted and showed a major "can do" attitude to every request that I had. It was a truly enjoyable experience dealing with the Northside people. I have bought 7 lexis' at 2 other dealers prior to this. This was significantly the best experience. More
by sarich23
September 18, 2018
New car purchase The salesman and support staff that explained the features of the car were knowledgeable and very competent. That is all I need to say but I see I nee The salesman and support staff that explained the features of the car were knowledgeable and very competent. That is all I need to say but I see I need to have 25 words. So I’ll end by saying that that the car buying experience was great, but this survey was a pain. More
by dpwagner1
Employees Worked With
Other Employees :
David Gardner, David Ortiz, Michael Van Cleave
September 18, 2018
Great car along with Great Customer Service Very nice Dealership with tons of amenities for it's customers. Customer service here was GREAT! Jason Yeomans was excellent at informing me about the Very nice Dealership with tons of amenities for it's customers. Customer service here was GREAT! Jason Yeomans was excellent at informing me about the vehicles and the whole car purchasing process. Would highly recommend purchasing a vehicle here! More
by javieraestrada
Employees Worked With
September 18, 2018
First Class! This is my first time purchasing a Lexus and the experience compared to other dealerships was completely different. Sales teams and finance teams trea This is my first time purchasing a Lexus and the experience compared to other dealerships was completely different. Sales teams and finance teams treat you with professionalism and respect. The customer service was incredible. Like they say...you get what you pay for! After this, i'm sold on Lexus!! More
by Ladyfish63
Employees Worked With
Ava Pierce, Steve Brandon
September 18, 2018
Professional and very relationship oriented Needham was extremely professional, knowledgeable and helpful through the process from choosing the Lexus that met our needs and closing the transacti Needham was extremely professional, knowledgeable and helpful through the process from choosing the Lexus that met our needs and closing the transaction. A good experience from sales, financing and tech support. Thanks More
by Allan
Employees Worked With
September 18, 2018
Putchase of RX350 Excellent service! I was one of your first customers at Westside Lexus. Glad you are near The Woodlands. Very impressed with your people and faci Excellent service! I was one of your first customers at Westside Lexus. Glad you are near The Woodlands. Very impressed with your people and facility. More
by Riss
