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Northside Lexus

Spring , TX

4.9
7,003 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 7,003 reviews

September 29, 2018

Excellent experience North side Lexus did an outstanding job. Quick, professional, reasonable, and courteous. I highly recommend that folks consider shopping at Northside More

by BNSmith
Friendliness
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2018 -

Northside Lexus responded

Hi there, We have to agree that Donnie is wonderful, and always provides excellent service! We are so glad that we could leave you with a great impression. Thank you for sharing your experience!

September 29, 2018

Great LX purchase experience. My purchase of a Lexus LX 540 was a great and very professional experience.l recommend Northside Lexus Dealership when any one is considering a purcha More

by JHOLLAND18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Allen
Oct 02, 2018 -

Northside Lexus responded

Hi there, Firstly, congratulations on your new car purchase! I am so pleased that Melissa and Eric Allen could provide such a wonderful car-buying experience! We greatly look forward to continue serving you!

September 29, 2018

Nice folks, but they play as many games on trade-in as anyon I've been a customer since 2013, just bought my 3rd new car from them. They treat you great, and follow up is exceptional. My only gripe is that doi More

by CD.SCOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes, Brian Cobb
Oct 02, 2018 -

Northside Lexus responded

Hi there, Thank you so much for being a continued member of the Northside Lexus family! We are so glad that Mark and Brian could be of such great assistance to you, and that we could meet you on your trade-in. Thank you for your review!

September 28, 2018

Easy to do business. The dealership values your time by providing support and assistance pwhen you enter the building. There is a nice waiting area with refreshments avail More

by CALFORD8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2018 -

Northside Lexus responded

Hi there, I am so glad that Randy gave you great customer service, and you enjoyed your time at our dealership! Thank you for your review!

September 28, 2018

Really great people to deal with...... Fast service when necessary. very helpful people and no pressure. Makes the trip there nice, every though it is almost an hours drive from my home. More

by carol.johns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2018 -

Northside Lexus responded

Hi Carol, Thank you so much for being a member of our Northside Lexus family! Don Holifield is an awesome part of our team, so I am so glad that he was given the chance to assist you! Thank you for your review.

September 28, 2018

Outstanding professional and kind service Outstanding excellent people, always nice and friendly showing us different cars and not rushing us in any way but gently working with us for a good a More

by Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Karmout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Delgado
Oct 02, 2018 -

Northside Lexus responded

Hi there, Tim and Alex are wonderful, we have to agree! We are so glad that you had an excellent experience with us at Northside Lexus! Thank you for sharing your experience!

September 28, 2018

almost all stress free This is the 3rd Lexus we have purchased from Northside Lexus. There is a reason we keep coming back. Although we have been disappointed in the late More

by NANA.PCL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert James
Sep 28, 2018 -

Northside Lexus responded

Hi there, What a fantastic review! We are so very proud of our team for taking amazing care of you through each step of your car-buying experience! Thank you so much for being a continued member of the Northside Lexus family, and congratulations on your new vehicle!

September 27, 2018

RX350L purchase Alway excellent service with Ashley Nguyen. We would recommend Ashley for your next new one preowned purchase. Just bought a RX350L on Monday very h More

by PHANHOANGHAI1211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ava Pierce
Sep 28, 2018 -

Northside Lexus responded

Hi Phan, Firstly, congratulations on your vehicle purchase! Ashley is an awesome part of our team, and I am so glad that she was given the opportunity to assist you! Thank you for your review!

September 27, 2018

repeat performance Fourth Lexus from this group and this salesman....always a smooth pleasant experience The entire workforce seems happy to be doing their jobs, which More

by LOGENTRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2018 -

Northside Lexus responded

Hi there, Mike is fabulous, so I am so glad that he was given the opportunity to assist you! We are also elated to hear that our team left a wonderful impression on you. Thank you for your review!

September 27, 2018

Outstanding experience with Needham Shotwell Needham Shotwell had the patience of Job with me. He was professional, honest, and accommodating in all aspects of trying to may me happy. He built a More

by CHARLOTTETHOMAS9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ava Pierce
Sep 28, 2018 -

Northside Lexus responded

Hi Charlotte, We absolutely love Needham also, he is a spectacular part of our team! We are thrilled he was give the opportunity to assist you in your vehicle purchase, and left you with such a great impression! Needham and the rest of our team greatly look forward to further serving you!

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