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Oakbrook Toyota In Westmont

Westmont, IL

4.3
2,163 Reviews
Oakbrook Toyota is part of the Bob Rohrman Auto Group and that is more than just a name hanging on our building. It really means something. It means that we will always treat each customer like the most important person in our facility, and that is because you are the most important person in our facility. Without you we would not have so many dealerships in our network and we wouldn’t have a history that extends back over 40 years. Our staff is not here to sell you cars, we are here to build a relationship with you, and if we can assist you in your car buying or servicing process, then that is all the better. We do not throw sales pitches at you, because we know what a sales pitch is. A sales pitch is an attempt to sell somebody something that they didn’t want for a price that they were unprepared to pay. Oakbrook Toyota wants to get you exactly what you want in the West Chicago area. We don’t mind hearing the word no, because we know that it just brings us one step closer to finding the vehicle that you will say yes to. The members of our sales staff quickly build relationships with our customers, because customer relationships are very important to us. We do not care if we sell you a car now or a year from now. We want to be there to help you in your automotive journey, and we want you to take that journey on your terms.
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550 East Ogden Ave

Westmont, IL

60559

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Showing 2,163 reviews

October 03, 2020

When I talk they the service dept listens I’m very picky bout my Venza and want the best of care for my vehicle at all times! More

by BEVSHY17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zubair Karim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vik Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate McGhee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Adam
Oct 05, 2020 -

Oakbrook Toyota In Westmont responded

Thank you so much for the great review! We're pleased to hear you had such a great experience. Feel free to reach out if you have any questions we can answer. Drive safe!

October 03, 2020

Sale associate Syed Mustafa is absolutely fabulous! I bought a car from him 6 years ago and another car this year. He was very detailed, thoughtful, and caring when it came to my needs and what I expecte More

by jsolverson8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Verlotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Syed- thank you for all your help!, Syed Mustafa
Oct 05, 2020 -

Oakbrook Toyota In Westmont responded

Thanks so much for the great review and congratulations on the new car! We hope it brings you years of safe, happy travel! Please feel free to reach out if you have any additional questions, as we'd be happy to answer them. We hope you'll consider working with us again in the future.

October 02, 2020

The personal very professional and experienced,very friendly ready to help. The location very clean and well maintained, with a lot of parking for the customers. More

by DYA252002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maher Belkaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Customer Suppourt
Oct 05, 2020 -

Oakbrook Toyota In Westmont responded

Thanks so much for the 5-star review! We're so glad you chose to work with us. Please drive safely and feel free to reach out if you have any additional questions. We look forward to working with you again.

October 02, 2020

.Have been coming here since we bought our Rav. Appointments readily available. Check in easy , staff friendly, knowledge, helpful, work performed has been satisfactory. This is why we keep coming More

by KORDELLK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonid Sayenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Oakbrook Toyota In Westmont responded

Thanks for choosing us and we hope you'll consider working with us again. Feel free to reach out if you have any additional questions and we'll be happy to answer them.

October 02, 2020

Overall pleased with experience and deal. Felt a bit misled to get me in the door. After the sale, the process took way too long More

by ADSISBARRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maher Belkaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Oakbrook Toyota In Westmont responded

Thanks for the wonderful review! We really appreciate it. Safe travels, and we look forward to working with you again.

October 01, 2020

Brought my car in for its 15000 mile service and asked if they could diagnose a mysterious noise upon acceleration. A TSB was issued for this noise and John, the service writer, told me the parts for the fix More

by WAXWORM53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Scambiatterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Oakbrook Toyota In Westmont responded

Thank you for choosing us to service your vehicle! We appreciate the kind words regarding our staff, and we look forward to seeing you again!

October 01, 2020

Easy to book an appointment online....convenient hours. John Scambiatterra has always been very helpful whenever I bring our cars in for maintenance. Work /repairs are completed in a timely mann More

by MEMAMO5
Recommend Dealer
Yes
Employees Worked With
John Scambiatterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Oakbrook Toyota In Westmont responded

Thanks so much for the 5-star review! We're so glad you chose to work with us. Please drive safely and feel free to reach out if you have any additional questions. We look forward to working with you again.

October 01, 2020

Great customer service, I would gladly go again. Jacob was very helpful, and he made it very easy to buy my first car while feeling informed. More

by KESWAIN9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob
Oct 02, 2020 -

Oakbrook Toyota In Westmont responded

Thanks so much for the 5-star review! We're so glad you chose to work with us. Please drive safely and feel free to reach out if you have any additional questions. We look forward to working with you again.

September 30, 2020

Great price on the new car. Jim Robertson did a great job in addressing our needs and showing us the Toyota Highlanders we would be interested in. Poor trade in value initially offered on my 2003 Highlander More

by MWEVAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Zay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Verlotta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melanie in Internet. 5 stars for great price, Steve N, Mark Croft
Oct 02, 2020 -

Oakbrook Toyota In Westmont responded

Congrats on the new car! Thanks for choosing us, and we hope you'll consider working with us again. Feel free to reach out if you have any additional questions, and we'll be happy to answer them.

September 30, 2020

the service personnel were attentive, firendly and most of all knowledgeable. provides me his option / insight to make a sound decision as well as explains cost / charges made. More

by CMQSY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gedrimas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Oakbrook Toyota In Westmont responded

Thank you for choosing us to service your vehicle! We look forward to seeing you again!

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