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Oakbrook Toyota In Westmont

Westmont, IL

4.1
2,145 Reviews
Oakbrook Toyota is part of the Bob Rohrman Auto Group and that is more than just a name hanging on our building. It really means something. It means that we will always treat each customer like the most important person in our facility, and that is because you are the most important person in our facility. Without you we would not have so many dealerships in our network and we wouldn’t have a history that extends back over 40 years. Our staff is not here to sell you cars, we are here to build a relationship with you, and if we can assist you in your car buying or servicing process, then that is all the better. We do not throw sales pitches at you, because we know what a sales pitch is. A sales pitch is an attempt to sell somebody something that they didn’t want for a price that they were unprepared to pay. Oakbrook Toyota wants to get you exactly what you want in the West Chicago area. We don’t mind hearing the word no, because we know that it just brings us one step closer to finding the vehicle that you will say yes to. The members of our sales staff quickly build relationships with our customers, because customer relationships are very important to us. We do not care if we sell you a car now or a year from now. We want to be there to help you in your automotive journey, and we want you to take that journey on your terms.
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550 East Ogden Ave

Westmont, IL

60559

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Showing 2,145 reviews

May 12, 2023

Purchased 2021 Cadillac from this Dealership, sales person Ed Brooks was very professional and easy to work with, very impressed and overall very pleasant experience, I would rate definitely a 5 Stars… More

by chubinidzemd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023

Great dealership and fast and efficient with oil change, I recommend going here for all things car related More

by priya04306
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Afzal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alap Thaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2023

I had my car serviced here for oil change and tire rotation last Nov and recently realized that one of my wheel covers is missing. Most likely lost during tire rotation. More

by sojinshikano
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
John Scambiatterra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Oakbrook Toyota In Westmont responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (707) 241-9494 to discuss this further.

March 23, 2023

Thanks Al for everything! I’ve followed him from previous dealerships! I entrust that my car will be taken care of and that I don’t need to worry bout anything! Thanks for eve More

by Vish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alap Thaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2023 -

Oakbrook Toyota In Westmont responded

Hi Vish, thank you for your kind review; we are happy to pass along your comments to the team here at Oakbrook Toyota in Westmont! If you have any further questions, please don't hesitate to reach out!

March 14, 2023

I’m very thankful for the service Michael provided buy our 4Runner from the beginning up to the end every detail. Thank You so much for everything. You’re the best!! More

by angelesanchez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Marzal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Oakbrook Toyota In Westmont responded

Congratulations on your new 4Runner! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

March 09, 2023

The service reps are friendly. I always get an explanation of the maintenance performed on my vehicle. The waiting area is clean. It is easy to get an appointment. More

by PKOKANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vik Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kendle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Oakbrook Toyota In Westmont responded

Thank you for choosing Oakbrook Toyota In Westmont. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 08, 2023

This was quick and easy, almost no wait. No issues and no extra charges. Went faster than expected More

by lucstanicek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Oakbrook Toyota In Westmont responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Mar 10, 2023 -

Oakbrook Toyota In Westmont responded

Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

March 08, 2023

I called Benjamin Swan about the 2023 new Corolla SE hybrid. I ask it about can my car ship to my country and he or she asked the management department. THEY SAID " CAN NOT SELL ME AND BAN OUT COUNTY. i More

by Amswi2030
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alex Syed
1.0
This rating includes all reviews, with more weight given to recent reviews.
Elyza Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sears
1.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Swan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know which one manager
Mar 10, 2023 -

Oakbrook Toyota In Westmont responded

Hi, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to discuss this with you. Please reach out to us at (707) 241-9494 at your earliest convenience to discuss how we can turn your experience into a positive one.

March 06, 2023

Process is smooth but they suffer from overcharging in a broken market leaving the consumer little to no choice. More

by AQUINO.MIKE
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Elyza Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariana Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Acosta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Swan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Oakbrook Toyota In Westmont responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (707) 241-9494 to discuss this further.

February 28, 2023

Everything was perfect, but I will very happy if my car will be washed next time More

by ILONASAT
Recommend Dealer
Yes
Employees Worked With
Steve Kendle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Oakbrook Toyota In Westmont responded

Thanks for sharing your thoughts about your experience with Oakbrook Toyota In Westmont. We appreciate your business and hope to see you again soon!

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