Phil Long Ford of Denver

Terrible experience and SHODDY workmanship-DO NOT recommend! I had to take my 2015 Ford Edge to another dealership ( Freeway Ford ) and pay out of my own pocket - almost $250! to fix an issue caused by the h I had to take my 2015 Ford Edge to another dealership ( Freeway Ford ) and pay out of my own pocket - almost $250! to fix an issue caused by the horrible technicians at Phil Long Ford. They failed to tighten the right front frame bolt despite having it at the dealership for a month to replace the steering gear. They finally released it to me basically "giving up" on figuring out what was causing the noise. Also when I picked it up from them it needed a front end alignment which I did at Goodyear and pretty much had a flat tire which I also got fixed at Goodyear. So unacceptable! I took it to the other dealership and it was fixed within hours. Phil Long's lack of attention to detail caused me much expense and hassle. Dwayne was helpful and kept me in the loop as much as he could ( it's not his fault the techs are clueless) and I appreciated being able to get a loaner when I left care there . Other than those things..... TERRIBLE experience!!! More

Great experience, I had a great experience, Joe Reiner was very helpful, answered all my questions and concerns I felt very comfortable Phil Stewart was also I had a great experience, Joe Reiner was very helpful, answered all my questions and concerns I felt very comfortable Phil Stewart was also a big help, Thank you so much More

Excellent customer service I recently traded in my Jeep for a Ford Explorer and couldn’t be happier. Juan and Toby were so knowledgeable, helpful, and accommodating. They made I recently traded in my Jeep for a Ford Explorer and couldn’t be happier. Juan and Toby were so knowledgeable, helpful, and accommodating. They made the stressful process of buying a new car so easy. More

Outstanding service Dwayne is the BEST !! I would take my vehicles anywhere else. My vehicle had a difficult problem to repair, but they never gave up and were able to fi Dwayne is the BEST !! I would take my vehicles anywhere else. My vehicle had a difficult problem to repair, but they never gave up and were able to fix it as good as new. More

Great experience I was looking for a used car. I’ve had a Ford for many years and needed an upgrade. Josh was so patient with us...very professional, not high pressur I was looking for a used car. I’ve had a Ford for many years and needed an upgrade. Josh was so patient with us...very professional, not high pressure ( which we appreciated), showed us multiple cars and was very knowledgeable. He made our experience a good one. Actually, everyone at Phil Long Ford was great. Much to my surprise, I ended up buying a new Ford EcoSport.... I would recommend Josh Archuleta and Phil Long Ford More

Great vehicle buying experience We’ve been to many dealerships over the years and bought many vehicles. Phil Long Ford was by far the best vehicle buying experience we’ve had. Everyo We’ve been to many dealerships over the years and bought many vehicles. Phil Long Ford was by far the best vehicle buying experience we’ve had. Everyone we worked with was very kind and helpful. More

Customer service is impeccable I enjoy work with the staff, they are always friendly. They keep me well informed regarding the progress of my vehicle and any issues that may arise. I enjoy work with the staff, they are always friendly. They keep me well informed regarding the progress of my vehicle and any issues that may arise. More

Great End to a Challenging Weekend Without going into the gory details; I totaled my car 800 miles from home, found my way back to Denver, and after a glowing referral, I reached out to Without going into the gory details; I totaled my car 800 miles from home, found my way back to Denver, and after a glowing referral, I reached out to the team at Phil Long. One call put me at ease, confident I'd be in a reliable vehicle, back on the road. For context, I was not in the market for a car, so had to rely on the expertise of the Phil Long crew to come up with the right fit, at the right price; done & done! More

Warranty and maintenance Was as quick as possible all problems went away. Was able to eat, drink and watch tv while waiting. Could have taken a shuttle but would just had have Was as quick as possible all problems went away. Was able to eat, drink and watch tv while waiting. Could have taken a shuttle but would just had have to return as work was Completed quickly. More

Great experience! My husband and I visited Phil Long Ford in Denver to trade in my old vehicle and purchase a new one. My husband was also looking for a pre-owned truck My husband and I visited Phil Long Ford in Denver to trade in my old vehicle and purchase a new one. My husband was also looking for a pre-owned truck. We worked with Rob Liley and I can say enough about the wonderful customer service we received. He was very knowledgeable and answered all the questions we had. He even bought us lunch! If I could give him 6 stars I would. Patrick in financing was great as well.....friendly and super fast! We are thrilled with our 2 new vehicles and will definitely be recommending Rob at Phil Long Ford to anyone we know in the market for a new vehicle. More